Job Title
Partner Success Manager, Growth
Job Description
Sage Intacct Advisory (SIA) is a strategic partnership between Sage Intacct and CPA.com (an AICPA company) that enables accounting and advisory firms to build scalable, technology-enabled outsourced accounting and advisory practices.
The Partner Success Manager (PSM) for SIA drives partner adoption, satisfaction, service excellence, and measurable revenue outcomes across their assigned portfolio. This role partners closely with Channel Executives and cross-functional teams to identify growth opportunities, increase partner-led pipeline, improve retention, and support expansion through renewals, up-sell, and cross-sell motions.
This is a Hybrid role based in our Atlanta office 3 days per week.
Key Responsibilities
Revenue Attainment & Growth Enablement:
• Collaborate with partners to align growth activities, accelerating renewal, up-sell, and cross-sell motions.
• Support partners in identifying and executing growth opportunities within their client base.
• Track and manage partner pipeline to ensure resource alignment with demand and revenue targets.
Partner Satisfaction & Strategic Engagement:
• Monitor partner performance and client satisfaction, resolving issues and managing escalations to ensure positive outcomes.
• Serve as a strategic advisor to partners, helping them grow their Sage Intacct practices and deliver measurable value to clients.
• Gather and share partner and client feedback with product and services teams to drive continuous improvement.
Cross-Functional Collaboration:
• Work closely with regional services, alliances, and product teams to align on partner strategy, enablement, and lifecycle engagement.
• Contribute to the development of joint business plans and strategic initiatives that accelerate Sage Intacct adoption.
Qualifications & Experience
• 5+ years of experience in partner management and SaaS sales, with a foundational understanding of accounting and advisory firm dynamics.
• Proven success in managing within a channel, preferably with accounting and advisory firms, and driving revenue growth through indirect channels.
• High accountability, time and project management skills.
• Experience in project management, service delivery, and implementation of cloud-based financial solutions.
• Strong business acumen with the ability to align partner expectations with commercial outcomes.
• Excellent communication, stakeholder management, and cross-functional collaboration skills.
• Willingness to travel up to 30%.
Perks? We have plenty:
- Competitive salaries that landed us in the top 5% of similarly sized companies (according to Comparably)
- Comprehensive health, dental, and vision coverage
- 401(k) retirement match (100% matching up to 4%)
- 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
- 18 weeks paid parental leave for birth, adoption, or surrogacy offered 1 year after start date
- 5 days paid yearly to volunteer (through Sage Foundation)
- $5,250 tuition reimbursement per calendar year starting 6 months after hire date
- Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
- Library of on-demand career development options and ongoing training offerings
#LI-MB2
Function
Sales
Country
United States
Office Location
Atlanta
Work Place type
Hybrid
