Apple

Partner Content Manager

Apple • $100K — $130K *
Culver City, CA 90230In-Person
Consumer Technology
5 - 7 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • 5+ years of experience in content creation and management
  • Bachelor's degree in marketing, editorial writing, computer science, or related field preferred
  • Excellent writing and editing skills for global distribution
  • Knowledge of various style guides, particularly The Chicago Manual of Style
  • Strong project management skills and ability to manage multiple priorities simultaneously

Responsibilities

  • Create engaging copy and content to enhance the partner experience
  • Write and edit clear support content in alignment with Apple brand voice
  • Synthesize feedback from diverse stakeholders to improve content quality
  • Conduct thorough quality assurance on all published materials
  • Collaborate with cross-functional teams to bring content ideas to fruition

Benefits

  • Inclusive work environment that respects differences and encourages curiosity
  • Opportunities for professional growth within a globally recognized organization
  • Ability to work on innovative projects that impact a worldwide community
  • Collaborative workplace culture with diverse teams
  • Flexible work processes to adapt to change and align with organizational goals
Full Job Description
Join the Apple Wallet, Payments, and Commerce (WPC) Partner Enablement team to help our partner community to discover, learn about, and implement our latest features and capabilities.\n\nThe Partner Enablement team is responsible for enhancing how Apple works with partners to deploy products and services at scale across the globe. The team is part of the Operations department, focused on products available in the Apple Pay and Apple Wallet ecosystems.\n\nWe're looking for an experienced and highly-motivated content manager to create outstanding third-party facing content and communications across multiple channels for our global Apple Pay and Apple Wallet communities. \n\nYou are passionate about helping partners create innovative, well-designed, and powerful products. You have experience working in digital content production and collaborating with both creative and technical teams. And you should be well versed in driving high-visibility, large-scale projects and working within a large, cross-functional team. And most importantly, you are passionate about the Apple partner community and excited to help them learn about and thrive in our ecosystem.\n\nYour work will help partners find the answers they need, when and where they need them.\n\nThis role is a great fit for someone who enjoys deconstructing detailed concepts into excellent and easy-to-understand material. We're especially interested in people who enjoy writing and creating for multiple mediums and channels. You should be comfortable collaborating with creative and technical teams as you develop concepts and content.\n\nThe ideal candidate for this role is an excellent content manager with strong editorial background, knowledge of payments and/or Apple Pay/Wallet platforms, and a passion for creating engaging and supportive websites and communications.\n\n

In this role, you will: Create great copy and content to both inform and enrich the partner experience. You'll collaborate with a number of teams across Apple to bring these ideas to life. Write and edit support content that's easy to find, use, and understand while adhering to the Apple brand and voice. Synthesize requests and feedback from multiple content stakeholders. Complete thorough QA of content. Work in a deadline-driven environment. Collaborate cross-functionally across many organizations especially in the content space. Provide editorial feedback to team members and content stakeholders outside of the team. We are a global organization, your ability to work across teams and communication platforms is a must.

5+ years successfully creating content. Bachelor's degree, marketing, editorial writing, computer science, or related field preferred.

Excellent content writing and copy editing skills. Experience writing content for global distribution on desktop, mobile, and email. Ability to edit and proofread content for clarity, grammar, and accuracy. Knowledge of a variety of style guides, including The Chicago Manual of Style. Comfortable giving and receiving editorial feedback to team members and content stakeholders outside of the team. Excellent presentation, and negotiation skills. Superior editorial judgment. Excellent attention to detail and project management skills. An instinctive ability to be the voice of the partner. Experience with creating educational material. Strong leadership and interpersonal skills, experience in building consensus and driving collaboration by building positive relationships. Strong time and project management skills, with the ability to drive multiple priorities simultaneously on deadline. Clear and concise communicator with strong organizational skills. Ability to create clear processes, while maintaining flexibility for change. Works across cross-functional teams and geographies while demonstrating integrity. Work in a deadline-driven environment. Understanding of generative engine optimization (GEO) best practices. Contribute to an inclusive environment through respecting each others' differences and having the curiosity to learn. Introduce new ways of looking at problems, encouraging diverse thinking to promote and nurture innovation. Plan and prioritize work to align with broader organizational goals. English fluency.

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Enterprise Technology
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ
AAPL
* Ladders Estimates

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