RAMP Holdings

Partner Consultant

RAMP Holdings$120K — $150K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years in Partner Architecture, Solutions Consulting, or similar customer-facing roles focusing on SaaS solutions
  • Bachelor's degree in computer science, engineering, business, finance, accounting or related field
  • Strong communication skills for translating technical solutions to business value
  • Experience in channel sales, especially with SIs & ISVs, is highly preferred
  • Expertise in API architecting between finance-based software programs
  • Proficiency in IdP, HRIS, and/or ERP solutions; knowledge of accounting systems and finance workflows
  • Exceptional organizational, project management, and time management skills

Responsibilities

  • Partner with various teams to advocate for product development based on customer needs
  • Collaborate with Channel Managers to create tailored product demos and training for Ramp's partners
  • Assist partners in developing service packages and identify client-advisory opportunities
  • Architect and validate custom API-based integrations with third-party platforms
  • Support Sales teams in executing advanced technical implementations alongside partners
  • Evaluate customer requirements for potential new partner opportunities
  • Create and maintain technical assets and knowledge base regarding customer use cases and best practices

Benefits

  • Flexible PTO
  • Unlimited AI token usage
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend
  • 100% medical, dental & vision insurance coverage for employees in the US
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
  • Relocation support to NYC or SF as needed
Full Job Description
About the Role

The Solutions Team are technical experts that work directly with customers and partners to provide world-class product, sales, industry, and domain expertise. Through deep customer/partner and product understanding, Partner Consultants are trusted advisors externally, and able to positively influence the product roadmap internally. Partner Consultants support Ramp's Partner Managers across our diverse channel ecosystem - including accounting firms, value-added resellers, private equity firms, and more - by delivering deep product expertise and workflow advisement to partners and their clients. PCs build partner competency, guide best-practice adoption, and strengthen partner trust in Ramp's capabilities to help them drive meaningful outcomes for the businesses they serve.

What You'll Do
  • Partner with Channel, Partnerships, Sales, Product and Partner Firms to advocate for product & integration development in-line with customer needs
  • Collaborate with Ramp Channel Partner Managers to showcase technical accounting features and benefits through customized product demos, workflow illustrations, and enablement creation to onboard and train Ramp's partners
  • Help partners build service packages targeted at Ramp customers and identify opportunities for client-advisory services or managed-services. Develop product solutions based on a deep understanding of integration and configuration options, ensuring effective alignment with customer needs
  • Architect, advise on, and validate custom API-based integrations between Ramp and third-party platforms - supporting partners in the design, build, and testing of reliable, scalable integrations.
  • Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp in conjunction with Channel partners
  • Evaluate customer requirements for new partner opportunities, determining Ramp's suitability through use-case analysis, ROI assessments, and technical evaluations during customer discovery
  • Work alongside Channel, Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices


What You Need
  • 6+ years of experience in Partner Architecture, Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles, focusing on implementing business SaaS solutions
  • Bachelor's degree in computer science, engineering, business, finance, accounting or related field
  • Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
  • Experience in channel sales, working with SIs & ISVs highly desired
  • Expertise in API architecting between finance based software programs
  • Proficiency in IdP, HRIS, and/or ERP solutions. Expertise in accounting systems, controllership needs, and finance/accounting workflows
  • Exceptional organizational, project management, and time management abilities
  • Strong skills in engineering, system design, and technical specification writing
  • Proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment


Benefits available to all full-time Ramp employees (Global)
  • Flexible PTO
  • Unlimited AI token usage
  • Centralized home-office equipment ordering
  • Health and wellness stipend
  • Budget for intra-office travel
  • Weekly coffee stipend


United States
  • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
  • One Medical annual membership
  • 401(k), including employer match on contributions made while employed by Ramp
  • Fertility HRA (up to $10,000 per year)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
  • Pet insurance
  • In-office perks: lunch, snacks, drinks, and more
  • Relocation support to NYC or SF (as needed)
Canada
  • Group medical, dental, and vision coverage through Sun Life
  • Life, AD&D, and disability coverage
  • Fertility drug coverage (up to $4,000 lifetime)
  • Group Retirement Plan with employer match (RRSP + DPSP)
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
  • Employee Assistance Program and virtual care through Lumino Health


United Kingdom
  • Private medical insurance through Freedom Elite
  • Virtual GP and at-home care via eMed x Livi
  • Workplace pension through Penfold, with salary sacrifice option
  • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay


Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

About RAMP Holdings

RAMP Holdings is a software company that provides video and audio search solutions to clients in various industries. The company was founded in 2008 and is headquartered in New York City. RAMP's products include a video platform, a media management system, and a transcription service. The company has worked with clients such as NBCUniversal, Fox News, and the PGA Tour.
Learn more about RAMP Holdings
Size
100 employees
Industry
Founded
2018

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