Under the supervision of the Director of Medical and Offsite Parking, you will supervise a small team of parking assistants that ensure a positive parking experience for all staff, patients, and visitors at the RNPH UCLA Campus. Your responsibilities include:
- Maintain excellent customer service standards as outlined by department policies and procedures.
- Create and manage the schedule for parking assistants.
- Respond to all patient opportunities to ensure issues are resolved in a timely manner
- Facilitate all required compliance training for parking staff
- Run reports, track vehicle counts and financial data on a daily basis
- Attend all meetings and communicate all necessary information to location staff
- Oversee operations of the PARCS system to ensure scheduled maintenance is performed and issues are resolved in a timely manner.
Salary Range: $67,700 - $134,700 / annually
