Job DescriptionEssential Job FunctionsEnterprise Parcel Strategy & Carrier Governance- Establish and execute the enterprise parcel strategy across national, regional, and alternative carrier networks.
- Own parcel carrier relationships and lead commercial negotiations, RFPs, and contracting strategies.
- Define governance standards for carrier performance, service expectations, escalation, and accountability.
- Provide strategic guidance on carrier mix, service levels, and network optimization to balance cost, service, and scalability.
Pricing, Audit & Financial Governance- Establish and govern enterprise parcel pricing, audit, and billing control frameworks.
- Oversee parcel audit programs, dispute resolution processes, and recovery efforts to ensure contract compliance and billing accuracy.
- Partner with Finance on accrual accuracy, savings validation, and enterprise financial reporting.
- Maintain oversight of rate structures, accessorials, surcharges, and incentive programs.
Systems, Analytics & Performance Management- Provide recommendations for parcel systems
- Partner with Technology and Operations to optimize parcel rating, manifesting, and data platforms.
- Define KPIs and dashboards to monitor cost, service, compliance, and customer experience.
Cross-Functional Leadership & Enablement- Provide strategic guidance for customer onboarding, pricing models, and scalable parcel solutions.
Risk Management & Compliance- Ensure alignment with contractual requirements, regulatory standards, and internal controls related to parcel transportation.
Duties, responsibilities and activities may be assigned or changed from time to time.
Minimum Qualifications- High School diploma required; Bachelor's degree preferred
- 6+ years of progressive experience in transportation, logistics, or related disciplines, including enterprise-level strategic accountability.
- 2+ years of demonstrated expertise in parcel or comparable pricing strategy, contract governance, financial controls, and performance management.
- Proven ability to lead complex, cross-functional initiatives influencing multiple business units.
- Strong analytical and financial acumen with the ability to translate data into executive-level recommendations.
- Experience within a 3PL, e-commerce, retail, or high-volume parcel environment preferred
- Familiarity with parcel audit platforms, transportation management systems, and rating engines preferred
- Experience in supporting customer-facing solution design and pricing governance preferred
- 10-15% travel
Salary: $100,000 - $120,000/year base salary + Bonus and Equity Eligibility
This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. Benefits We offer a comprehensive benefits plan including:
- Medical
- Dental
- Vision
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Life & AD&D Insurance
- Disability
- Paid Time Off
- Paid Holidays
