Salary: $102,797.00 - $154,195.00 Annually
Location : GRPSTC 11550 W. Glendale Ave., Glendale, AZ
Job Type: Full Time
Job Number:
Department: Fire Services
MUNIS- Org Description: Fire Administration
Opening Date: 08/24/2026
Closing Date: 9/6/2026 11:59 PM Arizona
Hours per Week: 40

Description

The Glendale Regional Public Safety Training Center (GRPSTC) Paramedic Education Manager oversees all administrative, instructional, and operational aspects of the GRPSTC Paramedic Training Program. This position ensures compliance with state, local, and national regulations and standards, including Arizona Department of Health Services (ADHS), National Registry of Emergency Medical Technicians (NREMT), and Commission on Accreditation of Allied Health Education Programs (CAAHEP) guidelines. The Paramedic Education Manager leads a team of EMS educators and support staff, providing strategic direction, curriculum development, instructional delivery, and quality assurance for one of Arizona's premier paramedic training programs.
Essential Functions

1. Serves as the primary administrator and regulatory point of contact for GRPSTC Paramedic Training Program.
2. Designs, implements, and evaluates the paramedic program curriculum to meet or exceed state and national educational standards.
3. Provides direction for clinical education in accordance with current CoAEMSP Standards and Guidelines, National EMS Education Standards, and Arizona DHS/BEMSTS Policies and Procedures (Title 9, Chapter 25).
4. Ensures compliance with all applicable standards set forth by ADHS, NREMT, and CAAHEP/CoAEMSP; adheres to Glendale Fire Department and City of Glendale policies and procedures.
5. Represents to the Glendale Fire Department (EMS) and GRPSTC partners all matters relative to the interests of the program.
6. Participates in continuing CAAHEP/CoAEMSP accreditation activities and Arizona DHS/BEMSTS audits.
7. Leads and develops EMS instructional staff, including Lead Instructors, Field Preceptors, and Support Coordinators.
8. Oversees student selection, orientation, evaluation, and progression through the program; reviews student performance to ensure progress toward clinical competency.
9. Collaborates with the Medical Director, EMS Training Captains, and operational leadership to integrate clinical excellence, modern protocols, and field application into classroom and clinical training.
10. Ensures Medical Director oversight is consistent with requirements of CoAEMSP and ADHS BEMSTS.
11. Establishes and maintain liaisons with the medical community, including facilities and agencies providing clinical instruction for students.
12. Prioritizes work projects and assigns work to other program personnel.
13. Produces written documents and timely communication for the business of the program, including schedules, policies, procedures, proposals, activity reports, and evaluations.
14. Ensures the adequacy of clinical rotation experiences and evaluations.
15. Conducts needs assessments and audits on student documents required by national accreditation.
16. Maintains accurate student records, program accreditation documentation, and performance metrics.
17. Coordinates classroom, clinical, and vehicular internship scheduling in partnership with healthcare and prehospital training sites.
18. Prepares and manages program budgets and instructional resource needs.
19. Develops and implements evaluation tools to assess instructor effectiveness, student performance, and overall program quality.
20. Represents the GRPSTC at professional conferences, regulatory meetings, and educational consortiums.
21. Stays current on EMS educational best practices, emerging trends in prehospital care, and innovations in adult learning.
22. Attends student counseling, disciplinary meetings, advisory committee meetings, convocations, program completion ceremonies, and faculty meetings.
23. Coordinates Online Clinical Orientations, including conducting orientation, attending District meetings, scheduling students, performing audits of student documents, ensuring student completion of training modules, liaisons with clinical agencies, and ensuring adherence to hospital and department policies.
24. Prepares and schedules orientation to the clinical site preceptors and student clinical rotations.
25. Performs other related duties as assigned.

Minimum Qualifications/Special Requirements/Success Factors
Bachelor's Degree in Education, Public Health, EMS Management, or a related field, 5 years of EMS education, curriculum development, and program administration experience and one (1) year of supervisory or lead experience. A Bachelor's degree is required.
Preferred Qualifications:

• Master's Degree in Education, Public Health, EMS Management, or related field preferred
• Prior experience as a Paramedic Program Director, Lead Instructor, or Academic Coordinator
• Familiarity with the Glendale Fire Department's and GRPSTC's operational and training structure

Knowledge of:

• Federal, state, and regional standards of care
• The principles of healthcare delivery systems and EMS
• Principles and practices of Fire, public, and government administration
• Theories, principles, and techniques used to facilitate adult learning
• CAAHEP and CoAEMSP accreditation processes
• Data-driven program evaluation and improvement strategies

Skill in:

• Designing, developing and presenting education classes

Ability to:

• Administer and coordinate training and instruction
• Demonstrate excellent leadership, communication, and interpersonal skills
• Write lessons plans, correspondence, schedules, and programs
• Communicate effectively both orally and in writing

Special Requirements:

• Academic training and experience equivalent to that of a Paramedic
• Arizona Department of Health-approved certifications in BLS, ACLS, PALS, ITLS

• A post-offer physical assessment is required. The City of Glendale will incur the cost of all required testing

Success Factor Classification Level - Professional/Supervisory
To view the success factor definitions please click here. (If needed, click here to download PDF reader).

This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.
Physical Requirements/Working Conditions

Primarily office setting with coordination with lead instructor and clinical coordinator for classroom and off-site training. Work requires lifting of up to 50 pounds.
Benefit information is outlined here:
01

Candidate information - Read carefully1) The responses you provide in this application must be accurate and will be verified through the recruitment process. Any misstatement or oversight of material facts may be grounds for disqualification or removal from further consideration. 2) If you submit more than one application to this process, only the most recent submission with attachments will be reviewed. 3) Proof is requested - Consideration or preference due to education or certifications you indicate you have requires documentation. UPLOAD supporting documentation with your application. 4) Include specific information in your application WORK HISTORY to support your stated knowledge, skills, abilities and work experience that are important to evaluate your qualifications. I have read the above statements

• Yes

02

This position requires a completed Bachelor's Degree (no equivalents) in Public Health, EMS Management or a related field. Do you meet this education requirement? If you select yes, upload proof of education with this application.A completed higher degree in Public Health, EMS Management or a related field is also acceptable.

• Yes
• No

03

This position requires 5 years of EMS education, curriculum development, and program administration experience and (1) year of supervisory or lead experience. Do you meet these two requirements? If Yes, ensure your application work experience clearly documents your qualificiaons.

• Yes
• No

04

Select the highest level of education you have completed. Documentation is required to be uploaded with this application.

• Bachelor's degree
• Master's degree
• Doctoral degree
• None of the above

05

Select the years of experience you have directly related to EMS education, program development, and administering training. Document this in your work history to be considered.

• Less than 1 year - 5 years
• 6 years - 9 years
• 10 or more years
• No experience

06

Of the following EMS education leadership roles, which have you held for 2 or more years? Select all that reflect your experience as documented in your application work history.

• Paramedic Program Manager or Director
• Academic Coordinator
• Clinical Coordinator
• EMS Instructor
• Field Preceptor
• None of the above

07

How many years of experience do you have developing, revising, or implementing paramedic/EMS curriculum? Choose the item that best reflects your experience documented in your application work history.

• 1 year - 2 years
• 3-4 years
• 5-7 years
• More than 8 years
• No experience

08

From the list below, select the accreditation or certification standards/processes you have been accountable for managing. Select all that reflect the experience documented in your application work history.

• CoAEMSP / CAAHEP accreditation/Standards and Guidelines
• Arizona DHS/BEMSTS requirements
• NREMT requirements
• Accreditation self-study or continuing accreditation reporting
• Regulatory/accreditation site visits or audits
• None of the above

09

What level of direct experience do you have preparing for or participating in CAAHEP/CoAEMSP accreditation activities or state EMS program audits? From the activities below, choose all that reflect the experience documented in your application work history.

• Documentation or preparation
• Participated as program staff during an audit/site visit
• Coordinated major portions of an audit/accreditation review
• Served as the primary program representative responsible for an audit/accreditation review
• None of the above

10

Select the item that best reflects the years of experience you have coordinating, or providing formal direction to EMS instructors, clinical preceptors, training staff, or program support personnel. Choose the item that best reflects the experience documented in your application work history.

• 1 year - 2 years
• 3 - 4 years
• 5 - 7 years
• 8 or more years
• No experience

11

Which of the following paramedic-program administrative responsibilities have you performed? Select all that apply and are reflected in your application work history.

• Student selection/admissions
• Student orientation
• Student counseling or disciplinary processes
• Student performance/progression evaluation
• Clinical rotation coordination
• Field/vehicular internship coordination
• Clinical affiliation or training-site coordination
• Student record/document audits
• Program outcome/performance tracking
• Instructor evaluation
• Program budget preparation/management
• Program policies and procedures
• None of the above

12

Select the item that best reflects the years of experience you have coordinating clinical education with hospitals, healthcare facilities, EMS agencies, Medical Directors, or field preceptors and is documented in your application work history.

• 1 year - 2 years
• 3 - 4 years
• 5 - 7 years
• 8 or more years
• No experience

13

Select the current and active certifications you hold. Select all that apply and upload a copy for the consideration(s).

• BLS
• ACLS
• PALS
• ITLS
• Paramedic
• RN or PA
• None of the above

Required Question