Pagewide Web Press Writing Systems Engineer

HP Development Company, L.P. • $93K — $130K *
Alpharetta, GA 30022In-Person
Manufacturing & Automotive
Less than 5 years of experience
Reposted 3 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's degree in Computer Science or Engineering
  • Over 4 years of experience in Digital Printing technology, preferably with Packaging and Commercial presses
  • Experience in customer interaction is preferred
  • Proven problem-solving abilities

Responsibilities

  • Investigate system settings to meet customer needs, balancing quality and cost
  • Support customer color management and workflow processes
  • Document optimal settings and configurations for applications
  • Perform qualifications for ink, printhead, and press feature changes
  • Assist in product demonstrations and respond to technical customer inquiries
  • Provide onsite support for problems affecting quality and productivity
  • Stay updated on software releases and features to optimize press performance
  • Capture and relay field feedback to enhance organizational knowledge

Benefits

  • Health, dental, and vision insurance
  • Short and long-term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • 4-12 weeks of fully paid parental leave based on tenure
  • 13 paid holidays
  • 15 days paid time off
Full Job Description
Pagewide Web Press Writing Systems Engineer

Description -

Job Description

We are looking for an experienced engineer to join our Writing Systems Team within the Customer Assurance Organization. The main focus for this engineer will be supporting released products (inks, printheads, press platforms) through customer escalations and qualifications. In addition, this engineer will have particular focus on knowledge of color management systems, print file creation, and job submission.

This role will include significant customer-facing activities working together with HP services and R&D teams to enable and demonstrate a wide range of applications on HP PageWide Web Presses.

Responsibilities
  • Investigate system settings and solutions to ensure customer needs are met. Master interactions between Productivity-Image Quality-Durability and Cost per print
  • Support customers and service teams in achieving desired color management in conjunction with quality and workflow processes
  • Document and communicate optimal settings and end-to-end configurations for each application
  • Perform qualifications related to changes in ink, printhead, press HW, and press SW features
  • Support Sales and Solutions Architects in product demonstrations and help responding to customer's technical questions during the sales cycle
  • Assist, including onsite visits, Services and end Customers when they encounter problems to deliver their applications with quality and productivity
  • Be familiar with latest features, SW releases, and hotfixes to ensure presses are ready to deliver optimal performance
  • Capture feedback and learnings from the field and GTM partners, capture and transfer to the rest of the organization


Education and Experience
  • Bachelor's or Master's degree in Computer Science or Engineering fields
  • > 4 years working with Digital Printing technology. Experience in Packaging and Commercial presses is preferred
  • Desired experience interacting with customers
  • Demonstrated Problem solving experience


Skills and Knowledge
  • Strong customer focus with desire to understand and find solutions to customer needs
  • Detail-oriented, desire and proven ability to use data and analytical methods to investigate/solve issues
  • Ability to work across the broader organization, local and remote, including R&D and Services organizations.
  • Highly motivated with technical and business challenges. Ability to understand and weigh both aspects of a situation, ultimately driving for an optimized solution.


The pay range for this position is $93,400 - $130,000 (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including;
  • 4-12 weeks fully paid parental leave based on tenure
  • 13 paid holidays
  • 15 days paid time off (US benefits overview)


The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Job -
Engineering

Schedule -
Full time

Shift -
No shift premium (United States of America)

Travel -
50%

Relocation -
Yes

About HP Development Company, L.P.

HP Development Company, L.P. Careers

Joining HP Development Company, L.P. presents an unparalleled opportunity to advance a career at the forefront of technology and innovation. As a leader in the global technology sector, HP Development Company, L.P. offers a variety of job opportunities that encourage professional growth and development.

Explore Career Opportunities

HP Development Company, L.P. is continuously seeking talented individuals who are eager to drive innovation and lead in the technology industry. With a diverse range of positions available, from engineering to marketing, the company is committed to fostering a culture of diversity and inclusion. Each team member at HP Development Company, L.P. plays a crucial role in shaping the future of technology.

Internship Programs and Employment Prospects

For those starting their career journey, HP Development Company, L.P. provides robust internship programs that offer invaluable industry experience, mentoring, and networking opportunities. Interns gain hands-on experience, working alongside seasoned professionals on real-world projects that matter.

Professional Growth and Development

HP Development Company, L.P. is dedicated to the professional growth of its employees. The company offers comprehensive benefits and resources to support career advancement and personal development. Leadership and diversity training programs are available to all employees, ensuring that everyone has the tools to succeed and lead.

Innovation and Leadership

At the heart of HP Development Company, L.P. is a commitment to innovation and leadership. Employees are encouraged to think creatively and push the boundaries of what is possible. This culture of innovation drives the company forward and is a fundamental part of the work environment.

Join the HP Development Company, L.P. Team

HP Development Company, L.P. is hiring! Explore job opportunities that match your skills and interests. The company values curious, creative, and solution-driven team players. Start your journey by applying through the HP Development Company, L.P. careers page, where you can submit your resume and potentially schedule an interview.

Stay Connected with HP Development Company, L.P. Careers

Stay informed about new career opportunities and company updates by subscribing to job alert emails. Tailor your subscription to receive the latest news and insider tips that are most relevant to your career interests.

Networking and Career Advancement

Networking within HP Development Company, L.P. opens doors to numerous career advancement opportunities. Employees are encouraged to connect with colleagues and leaders within the company to learn, share, and grow together.

Conclusion

HP Development Company, L.P. is not just a place to work—it's a place where careers are nurtured, innovation thrives, and leadership is cultivated. Whether you're seeking an internship, employment, or a leadership position, HP Development Company, L.P. offers a path to professional success and personal growth. Join the team that is redefining the future of technology.
Learn more about HP Development Company, L.P.
Industry
Information Technology
* Ladders Estimates

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