Microsoft

P2P/AP Operations - Invoicing Manager

Microsoft • $77K — $153K *
Atlanta, GA 30349In-Person
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field with 2+ years of experience in program management or process improvement.
  • Master's Degree preferred with 3+ years of relevant experience or a Bachelor's Degree and 5+ years of experience.
  • Proficient understanding of P2P/AP processes with problem-solving skills.
  • Experience with Concur Travel & Expense systems is an advantage.
  • Familiarity with compliance requirements and procurement policies.

Responsibilities

  • Manage and reduce global or regional invoices on hold.
  • Act as the primary contact for P2P-related issues and escalations.
  • Conduct cost-benefit analyses to support business reviews.
  • Collect and evaluate performance metrics and success criteria using dashboards.
  • Execute plans to shift priorities and drive change with minimal guidance.
  • Collaborate cross-functionally to design compliant programs and communications.
  • Identify program opportunities through root cause analysis and align stakeholder plans.

Benefits

  • Comprehensive healthcare plan options.
  • Retirement savings plan with company matching.
  • Paid time off for personal and sick days.
  • Opportunities for professional development and training.
  • Flexible work arrangements to accommodate personal needs.
Full Job Description
Overview

As a P2P/AP Operations - Invoicing Manager, you will have deep understanding of the end-to-end Procure-to-Pay operations, ensuring alignment with business requirements and driving process efficiency. Acting as the liaison between procurement, finance, and IT, you will manage requisitioning, purchase orders, invoicing, and supplier collaboration. Your role includes influencing system enhancements, optimizing workflows, and providing guidance and training to stakeholders on P2P best practices.

Responsibilities
  • Proficient Understanding of P2P/AP/T&E processes with a problem-solving mentality. Reducing AP aging by working with service providers, internal stakeholders and suppliers/external payees.
  • Responsible for managing & reducing invoices on hold globally or regionally.
  • Experience with Concur Travel & Expense (T&E) systems is a plus.
  • Act as a single point of contact for P2P related issues and escalations (Global and Regional support)
  • Collaborate in cost-benefit analyses to assess value drivers and support monthly business reviews.
  • Independently collect and evaluate success criteria (e.g., ROI, SLAs, OKRs, KPIs) and performance metrics using dashboards and scorecards to monitor program alignment.
  • Utilize leadership direction to execute plans that shift priorities to new initiatives; influence change with minimal guidance.
  • Evangelize programs using data-driven storytelling to gain buy-in from stakeholders, partners, and customers.
  • Define and execute landing and communication plans, ensuring alignment and communication cadence across teams.
  • Understand and map system processes and their interdependencies; help develop rigorous, efficient program processes informed by security principles.
  • Assist in managing project plans, roles, timelines, financials, and performance metrics for portfolios, communicating status and mitigating risks.
  • Identify new program opportunities, perform root cause analyses, define strategies, gather requirements, and align plans across teams.
  • Work with cross-functional stakeholders to design compliant programs and produce collateral (proposals, strategy decks, pitches).
  • Monitor adherence to procurement policies and compliance requirements within P2P workflows.
  • Own and maintainDetailed Process Documents (DTPs) for all Ariba related & Legacy P2P processes, ensuring timely updates to reflect system changes, compliance requirements, and best practices.
  • Implement controls to prevent errors and ensure audit readiness.
  • Oversees day-to-day operations of Business Process Outsourcing (BPO) partners, ensuring SLAs and KPIs are met and that contractor skills and capabilities align with Microsoft requirements.

Stakeholder Engagement & Continuous Improvement
  • Collaborate with procurement, finance, and suppliers to resolve issues related to requisitions, purchase orders, and invoices.
  • Act as a SME for troubleshooting and process optimization, conduct training sessions as required from time to time.
  • Defines and executes landing and communication plans for target audiences, and maintains a regular rhythm of business (ROB) so stakeholders communicate, make decisions, and respond at the required cadence.
  • Identifies opportunities to develop new programs and improve current ones by defining root problems, gathering requirements, aligning stakeholders, identifying resource needs, and establishing project plans and targets.
  • Uses data analytics and lessons learned to identify program risks and mitigation plans, streamline and optimize programs, and recommend sunsetting activities that no longer meet objectives.


Qualifications
Required/minimum qualifications

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 2+ years experience in program management, process management, or process improvement OR equivalent experience.

Other Requirements:
  • Citizenship & Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport.


Additional or preferred qualifications

  • Master's Degree in Business, Operations, Finance, or related field AND 3+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 5+ years experience in program management, process management, or process improvement OR equivalent experience.


Business Program Management IC3 - The typical base pay range for this role across the U.S. is USD $77,800 - $153,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $102,200 - $169,900 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

Explore Career Opportunities at Microsoft

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Microsoft has a position that suits your skills and ambitions. We are committed to fostering a culture of growth and learning, where every team member is supported in expanding their horizons.

Internship Programs

Kickstart your career with a Microsoft internship. Our internships provide invaluable workplace experience and networking opportunities in a supportive and dynamic environment. You'll work on real projects, learn from industry leaders, and gain the skills necessary for a successful career in technology.

Employment Benefits

Choosing a career at Microsoft means more than just a job. Our employees enjoy a range of benefits designed to empower them both professionally and personally. These include comprehensive health benefits, flexible working conditions, and opportunities for career advancement through professional development and diversity training.

Inclusive Culture and Diversity

At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

Grow with Us

Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

Networking and Professional Development

Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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SEARCH MICROSOFT JOBS

At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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