General Electric Company

P&C Experience and Process Transformation Lead

General Electric Company • $142K — $213K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years in HR transformation or employee experience roles
  • Proven leadership in process redesign and digital enablement
  • Strong skills in process design and workflow mapping
  • Ability to translate stakeholder needs into actionable outcomes
  • Experiential workshop facilitation and cross-functional alignment
  • Demonstrated connection of transformation initiatives to measurable performance outcomes
  • Strong communication skills for synthesizing complex information

Responsibilities

  • Design future employee and manager experiences for simplicity and consistency
  • Redesign People & Culture processes across the employee lifecycle
  • Partner with various stakeholders for aligned tools and processes
  • Support future-state design of the People & Culture organization
  • Inform Employee Listening strategy to enhance employee experiences
  • Build organizational capability in experience and process design
  • Define success measures and track transformation value
  • Lead the AI Community of Practice for team upskilling and integration

Benefits

  • Medical, dental, and vision insurance
  • 401(k) plan with contributions
  • Life, disability, and accident insurance
  • Tuition reimbursement
  • Paid time off
Full Job Description
Job Description Summary
The P&C Experience and Process Transformation Lead will help advance the People & Culture transformation by improving work design, simplifying processes, enhancing employee and manager experiences, and delivering measurable business value through effective human–machine teaming.

Job Description
Responsibilities

The People & Digital Transformation Designer will:

  • Design future employee and manager experiences across priority People & Culture journeys, making them simpler, more consistent, and easier to navigate.

  • Redesign end-to-end People & Culture processes across the employee lifecycle, clarifying where work should be globally consistent, where local variation is required, and where complexity should be eliminated.

  • Partner across P&C Digital, HR Technology, service delivery, COEs, regions, and business stakeholders to ensure new tools are designed around clear process, experience, and business needs.

  • Support the future-state design of the People & Culture organization, including end-to-end process design, roles and accountabilities, decision rights, handoffs, governance, service delivery implications, and ways of working.

  • Inform the Employee Listening strategy to ensure journey and process design are grounded in the right insights and can be continuously managed against target employee and manager experiences.

  • Build sustained organizational capability in experience and process design, including the ongoing “heartbeat” for sustainment, continuous improvement, ways of working, role and team recommendations, and leader upskilling.

  • Work with senior P&C leaders and transformation teams to define success measures and track whether initiatives are delivering intended value aligned to the objectives of Copernicus.

  • Advise on digital and AI initiatives to ensure they are tied to clear outcomes, such as reduced waste, improved employee and manager experience, faster decisions, stronger workforce insights, improved productivity, and lower-cost service delivery.

  • Lead the AI Community of Practice to accelerate team upskilling, experimentation, adoption, and practical integration of AI into People & Culture capabilities.

Qualifications

  • Minimum of 5 years in HR transformation, employee experience, service delivery, or HR technology, with a strong understanding of how P&C work moves across COEs, HRBPs, shared services, regions, and business stakeholders.

  • Proven experience leading transformation initiatives, ideally involving process redesign, operating model change, digital enablement, service experience improvement, or new ways of working.

  • Strong process design capability, including experience mapping current-state workflows, identifying pain points, simplifying handoffs, clarifying ownership, and designing practical future-state processes.

  • Ability to translate business, colleague, and leader needs into clear experience, process, role, technology, and governance requirements.

  • Strong facilitation skills, with experience leading workshops, aligning cross-functional stakeholders, and helping teams move from broad ambition to practical design decisions.

  • Demonstrated ability to connect transformation work to measurable outcomes such as productivity, waste reduction, faster decisions, better employee and manager experience, improved service quality, lower complexity, and scalable ways of working.

  • Strong communication skills, including the ability to synthesize complex input into clear recommendations, decision points, and executive-ready materials,

Desired Qualifications

  • Certification in human-centered design, service design, journey mapping, design thinking, or employee experience design.

  • Experience shaping HR digital, AI, automation, and direct access initiatives from a process and experience perspective, not only a technology implementation perspective.

  • AI-forward mindset, with curiosity and practical fluency in how AI, automation, and human-machine teaming can reshape work, improve decision-making, reduce friction, and create enterprise value.

  • Familiarity with HR operating model design, including role clarity, decision rights, governance, service delivery models, and global/local process standards.

  • Experience working in a large, complex, matrixed organization with global stakeholders.

  • Comfortable operating in ambiguity and helping leaders make practical trade-offs between standardization, local flexibility, user experience, cost, speed, and long-term adaptability.

#LI-GM1

We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $142,400.00-$213,600.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

Relocation Assistance Provided: No

Application Deadline: July 07, 2026

About General Electric Company

GE Healthcare provides medical technology, intelligent devices, and care solutions. They offer medical imaging, information technologies, medical diagnostics, patient monitoring systems, performance improvement, drug discovery, and biopharmaceutical manufacturing technologies. GE Healthcare's mission is to improve patient care and outcomes by providing innovative healthcare solutions. Their technologies are used in hospitals, clinics, research institutions, and pharmaceutical companies worldwide to diagnose and treat various medical conditions.

General Electric Company Careers

Join the dynamic team at General Electric Company, a global leader in innovation and technology. As one of the most respected companies worldwide, we offer unparalleled job opportunities that propel your career to new heights. Work You’ll Do At General Electric Company, you’ll be part of a diverse team committed to transforming industries and improving lives through leadership in sectors such as aviation, power, renewable energy, and healthcare. Our culture thrives on innovation and leadership, fostering an environment where you can grow professionally and personally. Lead in a Unique Market Position General Electric Company stands at the forefront of digital and industrial transformation. Here, you’ll leverage your skills to solve complex challenges, drive growth, and lead projects that have a global impact. Our commitment to professional development and diversity training ensures that every team member is equipped to lead and innovate. Collaborate with Industry Experts Work alongside a global network of professionals, each bringing a wealth of knowledge and experience to our collaborative projects. General Electric Company’s culture of inclusivity and teamwork makes it a prime environment for networking and personal development. Innovative Work Join us to work on groundbreaking projects that redefine what’s possible. Our teams at General Electric Company are constantly pushing the boundaries of technology and innovation to create solutions that not only meet but exceed the needs of our customers and communities around the world. Be Part of a Great Team At General Electric Company, we understand that our employees are our greatest asset. That’s why we offer competitive benefits, extensive career advancement opportunities, and a supportive environment that values work-life balance. Our commitment to employee growth is reflected in our robust training programs and our focus on internal mobility. Future-Proof Your Career With a career at General Electric Company, your growth is limitless. Through our various training programs, internships, and leadership development initiatives, you can enhance your skills and advance your career in a direction that aligns with your professional and personal aspirations. Explore Job Opportunities and Internships Whether you’re starting your career or looking to make a significant impact in your field, General Electric Company offers a range of positions and employment opportunities that cater to your talents and ambitions. From internships that provide real-world experience to leadership roles that challenge your strategic thinking, there’s a place for you here. Stay Connected Join Our Team Search open positions that match your skills and interests. We are always on the lookout for passionate, curious, and solution-driven team players. Explore the possibilities that await you at General Electric Company. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights—all from the people who work here. At General Electric Company, we’re more than a company—we’re a community. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Electric Company and become part of a team that’s reshaping the future of technology and industry. Join General Electric Company today and be a part of our journey to build a better world through essential technology and innovative solutions. Your career at General Electric Company awaits—explore, innovate, and lead with us.
Learn more about General Electric Company
Size
168,000 employees
Market Cap
$90.4 billion
Industry
Business Services
Net Income
$5.7 billion
Founded
1892
5 Year Trend
-9.1%
Revenue
$79.6 billion
NASDAQ
GE
* Ladders Estimates

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