Job Description
What you'll do...
Marketing, Sales & Service Field organization plays a critical role in shaping Ford's future. As an Ownership Zone Manager, you will leverage data analysis and trend identification to make recommendations that directly impact business decisions and enhance the customer experience. You will work closely with dealers, ensuring optimal product allocation and maximizing customer lifetime value. We embrace an audience-first approach, driving customer loyalty, vehicle repurchase, and increased sales across vehicles, parts, accessories, and services. You'll be the voice of Ford in the field, connecting directly with dealers.
Responsibilities
What you'll do...
As an Ownership Zone Manager, you will join a team that provides automotive retailers:
• Mobile Service Enrollments, Launch, Productivity, Profitability
• Pickup & Delivery Sustainment
• Service Scheduling and Digital Tools (Ford Service Reservation+)
• Service Process / Shop Productivity
• Customer Pay RO Growth
• Service NPS
• Warranty RO Duration /VOR Resolution
• Service Lane Selling
• Tier 1-3 Marketing Alignment
This role offers a unique opportunity to make a significant impact on Ford's success while accelerating your own professional growth. You will:
• Develop strong consultative skills by working directly with dealers to address their challenges and find effective solutions.
• Enhance your teamwork and collaboration skills by working within a supportive team environment.
• Expand your professional network and explore career advancement opportunities across the Ford/Lincoln organization.
• Be provided with all the necessary resources, including a dedicated dealer portfolio, data and analytics tools, and a company car (depending on your initial assignment).
Qualifications
You'll have...
• Education: Bachelor's degree in business (Marketing, Management, Economics, Finance, Communications, or related field)
• Experience: 0-3 years of relevant professional experience
• Relocation: Must be willing and able to relocate, both now and in the future
• Travel Commitment: (up to 4+ days/week, up to a four-hour drive radius, 100+ miles, potential overnight stays) (i.e. Tues-Fri, and air travel as needed)
• Valid Driver's License: Must possess a valid and unrestricted driver's license
Even better, you may have...
• Enthusiasm for and significant interest in the automotive industry
• Strong commitment to teamwork and collaboration within a unified organizational structure (ONE Ford)
• Demonstrated ability to contribute diverse viewpoints and approaches to problem-solving
• Proven ability to think creatively and generate innovative solutions
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.
This position is a salary grade 6 and ranges from $72,480-121,440., This position is a salary grade 7 and ranges from $84,480-141,360., This position is a salary grade 8 and ranges from $96,720-162,120.
For more information on salary and benefits, click here: https://fordcareers.co/GSR
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid
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