Job Summary
This is more than a sales role-it is a strategic partnership position. As the engine of our growth, you will drive revenue by securing and managing high-value contracts with Multifamily and Commercial entities. You will be instrumental in translating Property Managers' needs into actionable, expert-led tree care solutions, ensuring a seamless experience that deepens our impact from the first handshake to the final follow-up.
Core Responsibilities
Sales & Client Relationship Management:
- Prospect for new business by proactively utilizing cold calls, strategic walk-ins, professional networking, and other lead generation methods.
- Develop and execute a robust strategy to maintain and expand business with both new and existing customers.
- Maintain key relationships with a diverse portfolio of clients, acting as their trusted advisor for all arboricultural needs.
- Guide customers through the entire sales process, from initial site visit to project completion.
- Conduct timely and effective communication with clients to understand and define a clear scope of work, resulting in accurate and compelling estimates.
- Follow up with customers after work has been completed to ensure satisfaction and cultivate future opportunities.
Personal Effectiveness & Goal Achievement:
- Achieve-and strive to exceed-sales goals on a monthly, quarterly, and annual basis.
- Collaborate with management to build ambitious but achievable future annual sales goals.
- Demonstrate exceptional time management and discipline with your calendar to maximize client-facing activities and administrative duties.
- Actively participate in after-hours networking events to represent The Urban Foresters and build our brand presence in the community.
Team Collaboration & Cultural Engagement:
- Live and breathe The Urban Foresters' core values of Charity, Fortitude, and Humility in every interaction.
- Build friendship, trust, and confidence with the sales team and company management, fostering a collaborative and supportive environment.
- Actively participate in key company cultural meetings, including sales team meetings, "Team Pulse," and "Wheel of Life" sessions.
- Ensure a high level of customer satisfaction by flawlessly executing the company's sales system.
Operational & Professional Development:
- Attend and excel in world-class training, including Sandler Sales Training and weekly pipeline meetings.
- Engage in continual learning and be receptive to coaching from your manager to consistently sharpen your skills and industry knowledge.
- Meticulously enter accurate contact, billing, and project information for all accounts.
- Oversee the maintenance and proper operation of all sales-related equipment (e.g., company phone, laptop, software).
Key Performance Indicators (KPIs)
- New Sales Pipeline:
Consistent development and execution of a strategy that ensures a healthy pipeline of new sales opportunities. - Sales Goal Attainment:
Meeting or exceeding established monthly, quarterly, and annual sales goals. - Personal Growth:
Demonstrated execution of personal and professional development plans and active engagement in coaching and training.
Qualifications and Skills
- Bachelor's Degree in Business, Marketing, or a related field; OR a minimum of 2 years of proven success in a direct sales role.
- A person of high integrity with a natural ability to build rapport, trust, and strong connections with clients and teammates.
- Self-starter with the ability to work independently with minimal supervision.
- Exceptional organizational skills and the ability to manage and prioritize multiple tasks effectively.
- Proactive, disciplined, and results-oriented mindset.
- Preferred: Fluency in both English and Spanish.
- Preferred: Formal sales training (e.g., Sandler, Miller Heiman, etc.).
What We Offer
The Urban Foresters are committed to investing in our team. We provide the resources, support, and culture you need to thrive personally and professionally.
- A competitive salary with a generous commission structure (OTE $80,000 - $115,000)
- Company vehicle allowance, a company fuel card, and a company toll tag.
- Health, dental, and vision insurance.
- Generous paid time off (PTO) and paid company holidays.
- A significant investment in your professional development, including world-class sales training.
- Access to our unique Dream Manager Program to help you achieve your personal and professional goals.
- Financial wellness resources through SmartDollar from Ramsay Solutions.
- A supportive, collaborative, and mission-driven team culture that values people first.
