Outside Sales Manager The Outside Sales Manager partners with the Branch Manager to lead, coach, and develop the Outside Sales team while delivering an exceptional customer experience. This leadership role is responsible for driving sales growth, increasing gross profit, and building a high-performing team that consistently exceeds customer expectations.
The ideal candidate is passionate about sales, customer relationships, and people development. They will inspire and motivate team members, foster a culture of accountability and engagement, and provide ongoing coaching to help the team achieve individual and branch goals. Success in this role is measured by the ability to build a strong, customer-focused sales organization that drives revenue growth, strengthens customer loyalty, and creates a positive, results-oriented work environment.
What's in It for You: - Compensation: $80k - $100k, with bonus/commission opportunities
- Paid Time Off & Paid Holidays
- Competitive Medical • Dental • Vision
- Short Term & Long-Term Disability
- Life Insurance
- 401(k) Traditional & Roth with Match
- Voluntary Identity Theft & Legal Services
- Longevity Program
Duties and Responsibilities (Essential Functions): - Manage and motivate the sales team.
- Drive performance in selling our goods and service to existing and potential clients.
- Ensure the sales team meets sales goals.
- Assist in setting reasonable sales targets and establishing techniques to maximize staff efficiency and productivity.
- Identifying leads and creating business relations with prospective and existing clients.
- Recruiting and managing teams of commissioned outside sales representatives.
- Analyzing the current market trends to identify business opportunities that increase revenue.
- Coaching, training, and developing the team through performance management.
- Create a positive culture and environment where Rugby leads the industry in service and customer satisfaction.
- Ensuring team members are trained on product knowledge and are following best practices in all areas of Customer Service.
- Utilize reports to obtain business metrics for assisting in performance management.
- Be a Rugby Brand Ambassador: Supporting and Implementing corporate initiatives using mission and values as guiding principles in decision making.
Knowledge, Skills & Experience: - Bachelor's degree or equivalent work experience
- Experience with: Microsoft Office Suite especially Outlook and Excel
- Agility software experience (DMSI) is a plus
- Proven results with people management and track record of driving sales/ profit results
- Ability to analyze data and develop creative solutions and actionable sales plans
- Must be efficient in problem-solving using good judgement and decision making
- Ability to recruit, retain, and grow high potential talent and teams
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