Summary of the role:Reporting to the Director of Outreach, The Outreach Manager works with other Managers to design and implement GRID's community outreach strategies while providing management and direction to the Outreach team in order to serve low-income clients in the Southern California Region. The Outreach Manager is responsible for meeting Outreach-related program goals while keeping in mind and supporting achievement of other GRID goals, including volunteer recruitment, job training, and partnerships. The Outreach Manager oversees a team that manages project pipeline development and coordination with property owners, managers, funders, and tenants for both multifamily and single-family projects. In providing strategic direction for the team, the Outreach Manager also serves as a point of contact for major donors, nonprofit contacts, and clients as needed in the client outreach, engagement, and management processes.
This is an On-Site role sitting in Los Angeles, CA :What you will be doing (essential responsibilities):- Lead and oversee outreach to income-qualified homeowners and affordable housing residents who have the opportunity benefit from no-cost solar power and/or other GRID programs
- Manage a team of Outreach Coordinators, setting team and individual goals, providing supervision, coaching and training to create the conditions for team success
- Develop and implement an effective and efficient outreach strategy that attracts new clients to GRID's programs and meets monthly enrollment goals
- Lead efforts - alongside the Regional Director and outreach staff - to create and maintain relationships with local government agencies, community-based organizations, affordable housing developers and other stakeholders who can assist in promoting GRID's program and/or provide additional funding for our projects
- Work collaboratively with Regional Director and the Construction, Development, Workforce and Volunteer teams to meet monthly and yearly solar installation goals
- Monitor, measure, and manage all Outreach department activities and progress towards goals in GRID's Client Database (Salesforce.com)
- Help guide GRID IE operations and vision as part of the regional management team
- Work closely with GRID's National Outreach team, as well as Outreach staff in other regional offices, to share and learn best practices, and to promote a client and community-centered culture throughout the organization.
- Advance the organization's equity, inclusion, and diversity work and understand that this can only be achieved within a framework of social, economic, and environmental justice.
Requirements
Your areas of knowledge and expertise...- Community and/or political organizing experience AND/OR sales experience, preferably in a leadership or management role
- Outstanding written and verbal communication skills (ability to represent GRID Alternatives with partner organizations, speak to large groups, educate potential clients about our services, etc.)
- Strong desire to work with/in diverse communities
- Ability to lead, follow, and work collaboratively with a wide range of internal and external stakeholders
- Available for occasional weekend and evening work as required
- Demonstrated commitment to GRID Alternatives' mission and the communities we serve
- Flexible and willing to embrace change, go the extra mile, and bring ideas and energy to a rapidly growing organization
- Proficient with MS Office and GSuite (Google Docs, Calendar, etc.), able to quickly learn applications. Salesforce experience a big plus.
It would be great if you also had...- 3+ years management experience
- Experience living and/or working in economically disadvantaged communities and with diverse populations
- While it is not required that applicants have a background in renewable energy, experience or knowledge of the basics of solar energy is helpful
Benefits and how we take care of youCompensation:The compensation range for this fulltime position is
$85-$95K. The base pay that will actually be offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.
Benefits:Medical, Dental, Vision/Eye Care insurance, 5 weeks paid time off (PTO),13 paid holidays, Commuter Checks, 403b Retirement Plan, Employee Assistance Program (EAP), Flexible Spending Account (FSA), Health Savings Account (HSA), STD, LTD, and AD&D insurance
Where you will sit & the places you may go...The ideal candidate will sit in
Southern California in Los Angeles, CA. This position may require up to 25% out-of-town travel to regional offices and special projects such as org-wide celebrations, team building exercises, etc. Availability to work nights and weekends may very rarely be required. GRID Alternatives may provide vehicles for work travel and/or travel reimbursement for personal vehicle use. In this instance, applicants must hold a valid driver's license and have a good driving record.
Important to note for California applicants:
**Hired CA candidates must be able to pass a screening for drugs that are illegal in the state of California, including: amphetamine, cocaine metabolite, opiates, and PCP.
Ready to Apply?Submit a resume describing your interest. Due to the high volume of inquiries, mailed and emailed applications are not accepted.