OSD Support Services

Alpha Omega Integration

$75K — $113K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science from an ABET accredited or CAE designated institution
  • 3+ years of relevant experience
  • Active Secret (or above) Clearance
  • CompTIA Security+ or similar certification (Cloud+, GICSP, SSCP, GSEC)
  • Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Windows Server Hybrid Administrator Associate

Responsibilities

  • Create custom OSD Task Sequences using Microsoft scripting technologies
  • Assess and validate non-standard hardware/software for OSD products
  • Report on validation results and distribute current drivers for hardware
  • Add, distribute, and install system images
  • Provide senior level technical support for OSD-related issues
  • Notify customers/groups prior to and after modifications
  • Manage and operate the on-premise ITC environment
  • Develop processes for establishing testing environments
  • Ensure changes in ITC environments have appropriate approvals
  • Resolve ITC incidents and problems

Benefits

  • PTO including paid parental, military, and bereavement leave
  • Eleven paid Federal holidays, including five floating holidays
  • Health and Dental Insurance with employer paid premiums
  • Life Insurance and STD/LTD coverage with employer paid premiums
  • 401(k) plan with a match that is 100% vested after two years
  • FSA/DFSA/HSA flexible benefit plans
  • Annual Tuition & Professional Development Reimbursement
Full Job Description
Job Title:OSD Support Services
Clearance Required:Secret
Work Location:Onsite, San Antonio, TX

Key Responsibilities:

  • Create custom enterprise level Operating System Deployment (OSD) Task Sequences utilizing Microsoft scripting technologies and components, such as PowerShell, VBScript, WMI, .NET and XML for captured images.
  • Assess and validate non-standard hardware / software, to include new enterprise MECM OSD related products, to ensure operability in the enterprise.
  • Provide a report on results. Provide enterprise administrators with current drivers for assigned hardware within the OSD process for both on-premise and MED365 Cloud environments. Ensure appropriate drivers are used for assigned hardware.
  • Add, distribute, and install images.
  • Provide senior level technical support for troubleshooting of OSD related issues for both on-premise and MED365 Cloud environments.
  • Send notification to customers and groups prior to and after implemented requests or modifications.
  • Manage and operate the on-premise ITC environment, ensuring system performance and availability requirements are met.
  • Develop ITC processes for establishing testing environments.
  • Ensure changes are not implemented in ITC environments without appropriate approvals and documentation.
  • Resolve ITC incidents and problems.
  • All other duties as assigned.


RequiredQualifications:

Education:

  • BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution


Experience/Skills:

  • 3+ years of relevant experience
  • Active Secret (or above) Clearance


Certification(s):

  • CompTIA Security+ or similar (Cloud+ or GICSP or SSCP or GSEC)
  • Microsoft Certified: Azure Administrator Associate or Microsoft Certified: Windows Server Hybrid Administrator Associate


Salary andBenefit Information:

The likely salary range for this position is $75,000 - $113,785. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.

Application Deadline: July 30, 2026

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company's policy and benefits manuals. See below, to name a few:

  • PTO including paid parental, military, and bereavement leave
  • Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company's holiday schedule each year)
  • Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
  • Life Insurance, STD/LTD term disability coverage, with employer paid premiums
  • 401 (k) plan with a match that is 100% vested after you complete two years of service
  • FSA/DFSA/HSA flexible benefit plans
  • Annual Tuition & Professional Development Reimbursement benefit


We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

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