Job Description

Job Summary

As the Senior Manager, Organizational Change Management (OCM), you are responsible for leading the people side of change for strategic initiatives and enterprise-wide transformations including process re-engineering, business operating model implementations, ERP implementations, platform implementations and digital transformations. This role requires leadership experience, expertise and balance in both strategy and execution pull-through from intake thru adoption. Role will be accountable for the design and execution of change strategies that enable adoption, sustainment, and realization of business outcomes. The OCM Manager partners closely with Vertiv leadership, IT leadership, business leaders, program teams, and functional stakeholders to ensure changes are understood, embraced, and embedded into daily operations and deliver measurable outcomes. Strong background in organizational change management strategy and execution required.
Key partnerships include IT, Global Process Owners, Sales, HR, Growth & Strategy, and others.

Travel: upwards of 25% domestic and international.

Key Responsibilities
Change Strategy & Planning
 Develop and execute comprehensive change management strategies aligned to business objectives
 Assess change impacts and organizational readiness across people, processes, and behaviors
 Define and manage change plans including stakeholder engagement, communications, training, and adoption metrics
 Design and manage key enabling change strategy deliverables including, but not limited to: stakeholder analysis, communication strategy & plans, learning plans
Adoption, Measurement & Sustainment
 Define and track adoption, engagement, and readiness metrics
 Identify resistance and risks, implementing mitigation strategies
 Support sustainment planning to embed new ways of working into culture, processes, and performance management
 Align change efforts with HR, Communications, Operations, and other enabling functions
 Contribute to OCM standards, tools, and continuous improvement practices

Requirements:
 Undergraduate Degree in Business Administration, Organizational Development, or a related field.
 Master's Degree in the above preferred.
 5+ years in a leadership capacity driving Organizational Change Management strategy and execution for large-scale, complex, global transformation initiatives in a fast-paced, matrixed organization from execution thru adoption. This includes leading a strategy, developing and implementing tools and frameworks, and frameworks for adoption and metrics.
 8+ years of Organizational Change Management execution for large-scale, complex, global transformation initiatives in a fast-paced, matrixed organization from execution thru adoption. This developing and implementing tools and frameworks, along with frameworks for adoption and metrics.
 Proven track record with process redesign.
 Proven track record of adoption planning, metrics and value realization to measure change impact business case benefits.
 Prosci certification.
 Ability to influence across all levels of the organization, building relationships at all levels.
 Deep expertise in designing and implementing change strategies that deliver measurable business outcomes and align with organizational goals.
 Advanced understanding of change management methodologies such as, but not limited to, Kotter, Prosci, ADKAR, as well as process improvement frameworks like LEAN/Six Sigma and Agile.
 Strong ability to collaborate across all levels and with executive leadership, influence decision-making, and foster alignment across diverse teams and geographies.
 Exceptional communication and interpersonal skills, with the ability to build trust, inspire collaboration, and navigate cultural and geographic diversity.
 Experience in data-driven decision-making and leveraging analytics to guide strategy and measure success.
 Experience navigating a global organization.
 Certifications in project management (PMP), or process improvement (LEAN/Six Sigma) preferred.
 Consulting background working with a variety of clients and transformation initiatives preferred.
 This role is in the office 5 days per week with the potential for domestic/international travel upwards of 25% annually.

Key Success Measures
 Adoption and sustainment of change aligned to business outcomes
 Leader and stakeholder confidence in change execution
 Reduced resistance and faster realization of intended benefits
 Strong integration of people, process, and technology change

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES
 Customer Focus
 Operational Excellence
 High-Performance Culture
 Innovation
 Financial Strength

OUR BEHAVIORS
 Own It
 Act With Urgency
 Foster a Customer-First Mindset
 Think Big and Execute
 Lead by Example
 Drive Continuous Improvement
 Learn and Seek Out Development