What we're looking for: Reporting to and working closely with the Executive Director, Employee Experience, this is a hands-on role providing support to the development and implementation of organizational talent programs/processes and organizational change initiatives. Projects you will be working on include:
- Designing and facilitating employee journey mapping to identify key touchpoints and moments that matter across the employee lifecycle, translating insights into actionable recommendations that improve the employee experience.
- Participating in the design and development of EPL's Employee Experience Framework.
- Participating in the design and building of a comprehensive Leadership Development Model.
- Reviewing and building out the manager competency model, ensuring it is aligned with the Leadership Development Model and reflects the skills and behaviours needed to effectively lead in our environment.
- Reviewing the Employee Recognition and Appreciation Program to ensure it is meaningful and aligned with organizational values.
- Planning and executing meaningful staff appreciation events that celebrate and recognize our employees.
- Participating in business readiness and change management activities in support of our Enterprise Resource Planning (ERP) implementation.
- Providing change management support as required for talent and learning-related initiatives, including the use of appropriate change management methodology. Participating in the development and implementation of change management and communication plans for HR and talent-related programs and initiatives.
- Supporting the development of EPL's listening strategy including Employee Engagement & Diversity Survey activities and actions, supporting the development of learning initiatives as required.
- Supporting learning operations with the development, delivery, and evaluation of staff training, including the creation of the annual EPL learning calendar.
As the ideal candidate you will bring:
- Excellent customer service orientation, including strong interpersonal skills and the ability to establish and maintain effective working relationships with internal and external stakeholders.
- Effective verbal and written communication skills, including the ability to successfully communicate with different audiences.
- Ability to work effectively in a fast-paced environment with the ability to re-prioritize when necessary utilizing excellent time management and organizational skills.
- Strong project management skills including the ability to plan, coordinate, and deliver multiple concurrent initiatives.
- Forward-thinking, innovative, and action-oriented.
- Strong facilitation skills, including the ability to lead workshops / focus groups and engage with stakeholders at all levels of the organization.
- Strong technology skills, including the MS Suite of products (eg. Excel, PowerPoint, Word, Teams, Outlook).
Qualifications:- University Degree in a related field (organization development, business administration, human resources, leadership, etc.)
- Certified Professional in Human Resources (CPHR) or Certified Training & Development Professional (CTDP) designation is considered an asset.
- Minimum 5 years of related experience in organization development, human resources, leadership development, and/or learning and development, including experience in HR program development (e.g. performance management, career development, employee engagement, recognition, etc.).
- Understanding and experience with OD principles, adult learning theory, and change management methodologies (e.g., PROSCI/ADKAR, Kotter).
- Experience supporting ERP or large-scale technology implementations from a change management perspective is an asset.
- Experience working in a unionized environment and library/not-for-profit is an asset.
Hours of Work:35 hours per week, Monday to Friday.
Pay Band:$95,630 to $119,538 per annum.
Note: Satisfactory background screening is required for this position which includes a Criminal Record Check/Police Information Check and Academic Credential Verification.
