Accenture

Oracle Field Service Cloud (OFSC) Functional Lead

Accenture$73K — $218K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience with Oracle Field Service Cloud (OFSC)
  • Bachelor's degree or equivalent work experience
  • Experience in gathering business requirements
  • Strong understanding of field service operations
  • Familiarity with functional design and process mapping
  • Excellent communication and stakeholder engagement skills

Responsibilities

  • Gather and analyze business requirements for Oracle OFSC implementations
  • Support functional design and process mapping for field service operations
  • Configure Oracle OFSC based on business needs and best practices
  • Prepare functional specifications and facilitate integration discussions
  • Facilitate workshops with stakeholders to align on solutions
  • Support SIT, UAT, and defect management during deployment
  • Create user training materials and provide ongoing support

Benefits

  • Medical, dental, and vision coverage
  • Life and long-term disability insurance
  • 401(k) plan with company match
  • Bonus opportunities
  • Paid holidays and time off
Full Job Description

The work:

supporting the design, configuration, and implementation of Oracle Field Service Cloud (OFSC) solutions. This role partners with business stakeholders, technical teams, and project members to gather requirements, map business processes, support testing, and help drive successful deployment of field service capabilities.

Key Responsibilities

  • Gather and analyze business requirements for Oracle OFSC implementations.
  • Support functional design and process mapping for field service operations.
  • Configure Oracle OFSC based on business needs and best practices.
  • Prepare functional specifications and support integration discussions with technical teams.
  • Facilitate workshops and discussions with stakeholders.
  • Support SIT, UAT, defect management, and go-live activities.
  • Create training materials and provide user support during deployment.
  • Ensure documentation is complete, accurate, and aligned to project standards.
  • Collaborate with cross-functional teams to deliver end-to-end field service solutions.

This is a hybrid role in Atlanta, GA and will require three days per week in the office. May consider qualified candidates in Dallas, TX or Tampa, FL.

Basic Qualifications:

  • Minimumof 5 years of experience with Oracle Field Service Cloud (OFSC)

  • Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Bonus points if you have:

  • Knowledge of scheduling, dispatch, mobility, and service operations.
  • Experience in large-scale transformation or system implementation projects.
  • Client-facing consulting experience preferred.
  • Oracle Cloud Certification


Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 10/16/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:


Role Location Annual Salary Range
California $73,800 to $218,800
Cleveland $68,300 to $175,000
Colorado $73,800 to $189,000
District of Columbia $78,500 to $201,300
Illinois $68,300 to $189,000
Maine $62,800 to $161,000
Maryland $73,800 to $189,000
Massachusetts $73,800 to $201,300
Minnesota $73,800 to $189,000
New York $68,300 to $218,800
New Jersey $78,500 to $218,800
Virginia $68,300 to $201,300
Washington $80,200 to $201,300

About Accenture

Accenture plc is a multinational professional services company that provides services in strategy, consulting, digital, technology, and operations. The company has more than 537,000 employees serving clients in more than 120 countries. Accenture operates across five business segments: Communications, Media & Technology; Financial Services; Health & Public Service; Products; and Resources. The company is headquartered in Dublin, Ireland, and has offices worldwide.
Learn more about Accenture
Size
624,000 employees
Market Cap
$173.8 billion
Industry
Net Income
$5.2 billion
Founded
1989
5 Year Trend
+11.2%
Revenue
$44.7 billion
NASDAQ

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