PWC

Oracle CX Implementation Consultant (Utilities) - Manager

PWC$99K — $232K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 6 years of relevant experience
  • Master's degree preferred
  • Expertise in managing Lead-to-Revenue cycle processes
  • Familiarity with Oracle CX solutions
  • Understanding of global compliance and regulatory requirements
  • Ability to analyze Lead-to-Revenue processes for enhancements

Responsibilities

  • Maintain exemplary standards and successful project outcomes
  • Engage in strategic planning and execution to achieve business objectives
  • Foster a culture of continuous improvement and innovation
  • Develop and mentor team members to enhance their skills
  • Uphold the firm’s quality standards and ethical guidelines

Benefits

  • Medical, dental, and vision coverage
  • 401(k) retirement plan
  • Holiday pay
  • Vacation leave
  • Personal and family sick leave
  • Annual discretionary bonus
Full Job Description

Industry/Sector

EUR X-Sector

Specialism

Oracle

Management Level

Manager

Job Description & Summary

As an Oracle lead to revenue at PwC, you will focus on working with Oracle's suite of applications and tools designed to manage the entire customer journey, from lead generation to revenue realisation and customer satisfaction. You will be responsible for implementing and configuring Oracle lead management, sales automation, marketing automation, and customer experience solutions to meet the specific needs of an organisation.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Analyse and identify the linkages and interactions between the component parts of an entire system.
Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
Develop skills outside your comfort zone, and encourage others to do the same.
Effectively mentor others.
Use the review of work as an opportunity to deepen the expertise of team members.
Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Business Application Consulting team, you are responsible for the Oracle Lead to Revenue initiatives, focusing on enhancing processes and improving client satisfaction. As a Manager, you are responsible for guiding teams in strategic planning and execution, supporting project success and maintaining elevated standards. You are responsible for leveraging your knowledge in Oracle and delivering Oracle Utilities Meter to Cash Billing Applications.

Responsibilities

- Maintain exemplary standards and successful project outcomes
- Engage in strategic planning and execution to achieve business objectives
- Foster a culture of continuous improvement and innovation
- Develop and mentor team members to enhance their skills
- Maintain and uphold the firm's quality standards and ethical guidelines

What You Must Have

- Bachelor's Degree
- 6 years of experience

What Sets You Apart

- Master's Degree preferred
- Managing Lead-to-Revenue cycle processes
- Understanding multiple business monetization models
- Experience with Oracle CX solutions
- Knowledge of global compliance and regulatory requirements
- Analyzing Lead-to-Revenue processes for improvements
- Deliver Oracle Utilities Meter to Cash Billing Applications
- Aligning Oracle strategies with digital transformation initiatives

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

About PWC

PwC is a multinational professional services network of firms headquartered in London, United Kingdom, operating as partnerships under the PwC brand. PwC ranks as the second-largest professional services network in the world and is considered one of the Big Four accounting firms, along with Deloitte, EY and KPMG. PwC firms operate in 157 countries, 742 locations, with 276,000 people. As of 2020, 26% of the workforce worked in the Americas, 26% in Asia, 32% in Western Europe, 5% in Middle East and Africa and 11% in Central and Eastern Europe and Central Asia.
Learn more about PWC
Size
284,000 employees
Industry
Founded
1998

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