Job Description

Certain terms and conditions of employment for this position, including the rate of pay, benefits, etc., are currently subject to negotiation with the appropriate union

Under the direction of the ERP Technical Manager, the Oracle Cloud Infrastructure (OCI) Administrator is responsible for administering, monitoring, and maintaining the organization's Oracle Cloud Infrastructure environment. This role manages cloud resources across multiple compartments, implements & maintains Identity and Access Management (IAM) policies, monitors platform health through OCI Observability services, and ensures the security, availability, and performance of enterprise OCI cloud resources. The OCI Administrator also supports system upgrades, automation, troubleshooting, and adherence to organizational security and compliance standards. This position serves as the technical lead for OCI operations, working closely with Oracle Support, infrastructure teams, security teams, database administrators, and application owners to resolve complex production issues.

Department Overview

IT Business Systems Technologies provides application and technical support for UCSF administrative systems. The Cloud ERP Financial Applications consists of Fund Management (General Ledger and Asset Management), Procure to Pay (Accounts Payable, Purchasing and eProcurement) and Research Administration (Accounts Receivables, Billing, Project Costing, Grants, Contract) modules. Cloud ERP Supply Chain encompasses Health Inventory & other supply chain modules.

Responsibilities

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

5
Yes Administer connectivity services, including OCI FastConnect, Virtual Cloud Networks (VCNs), security lists, route tables, load balancers, and DNS configurations to ensure secure and reliable connectivity.
10
Yes

Manage and maintain Oracle Identity and Access Management (IAM), including users, groups, dynamic groups, policies, federated authentication, and role-based access controls.

10
Yes

Administer certificates and encryption keys, including certificate lifecycle management, renewal, rotation, and integration with OCI Certificates and Oracle Cloud services.

10
Yes

Provide operational support for Oracle Cloud applications, including multiple Oracle Fusion ERP environments, Oracle Enterprise Performance Management (EPM) environments, Oracle Fusion Data Intelligence (FDI), Oracle Autonomous Transaction Processing (ATP), and Oracle Autonomous Data Warehouse (ADW) services.

5
YesMonitor and optimize the health, availability, and performance of OCI services using OCI Observability, Logging, Monitoring, Alarms, and related operational tools.
5
YesAdminister Oracle Integration Cloud (OIC) and API Gateway services, supporting secure integrations, API management, connectivity, and troubleshooting across enterprise applications.
10
YesCoordinate environment provisioning, patching, cloning, refreshes, upgrades, backup validation, and disaster recovery activities in collaboration with Oracle and application teams.
5
YesImplement and maintain cloud security, governance, and compliance standards, ensuring adherence to organizational policies and Oracle Cloud best practices.
10
YesCollaborate with infrastructure, security, database, application, and business teams to support cloud architecture, troubleshoot complex issues, and drive continuous improvement across the Oracle Cloud ecosystem.
10
YesAdminister Oracle Autonomous Transaction Processing (ATP) and Oracle Autonomous Data Warehouse (ADW) databases, including provisioning, cloning, scaling, user administration, performance monitoring, backup validation, and lifecycle management.
5
YesImplement and maintain enterprise security standards for cloud integrations and APIs, including OAuth 2.0, SSL/TLS, and mutual TLS (mTLS) authentication for secure communication between Oracle Cloud services and external systems.
5
YesMaintain cloud architecture documentation, operational procedures, security standards, and disaster recovery documentation to support governance and compliance requirements.
5
YesPerform capacity planning, resource optimization, and cloud cost management to ensure efficient utilization of OCI resources.
5
YesSupport Oracle Cloud Infrastructure patching and maintenance activities, including planning, validation, and post-maintenance verification.
100%
(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

Qualifications

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and / or equivalent experience / training.
• 5+ years of related experience suggested at this level
• Comprehensive knowledge of Oracle Cloud Infrastructure (OCI), including tenancy administration, compartments, networking, compute, storage, and cloud governance.
• Knowledge of advanced OCI security services, such as Web Application Firewall (WAF), Cloud Guard, Security Zones, Vault, and Key Management.
• Knowledge of Oracle Identity and Access Management (IAM), including users, groups, dynamic groups, policies, federation, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and role-based access control.
• Ability to write technical documentation in a clear and concise manner.
• Understanding of system performance monitoring and actions that can be taken to improve or correct performance.
• Experience administering Oracle Cloud services, including Oracle Fusion ERP, Oracle Enterprise Performance Management (EPM), Oracle Integration Cloud (OIC), Oracle Fusion Data Intelligence (FDI), Oracle Autonomous Transaction Processing (ATP), and Oracle Autonomous Data Warehouse (ADW).
• Ability to manage multiple priorities in a fast-paced enterprise cloud environment while ensuring high availability, operational excellence, and continuous service improvement.
• Strong analytical and problem-solving skills with the ability to diagnose and resolve complex cloud infrastructure, networking, database, and integration issues in a production environment.
• Knowledge of cloud lifecycle and environment management, including provisioning, cloning, refreshes, patch coordination, upgrades, decommissioning, and ensuring consistency across multiple non-production and production environments.
• Knowledge of cloud governance, security, and compliance best practices, including least-privilege access, resource management, operational standards, and disaster recovery planning.
• Ability to communicate effectively with technical and business stakeholders, document technical solutions, develop operational procedures, and provide technical guidance across cross-functional teams.
• Self-motivated and works independently and as part of a team. Demonstrates problem-solving skills. Able to learn effectively and meet deadlines.

PREFERRED QUALIFICATIONS

• Hands-on experience with Infrastructure as Code (IaC) maturity, including advanced Terraform modules, reusable automation frameworks, and CI/CD pipeline integration.
• Experience leading cloud migration or modernization initiatives, including transitions from on-premise systems to OCI or hybrid cloud architectures.
• CERTIFICATIONS
  • Oracle Cloud Infrastructure Administration
  • Oracle Integration Cloud Architect