Panda Express

Ops Communications & Planning Representative (P1-5416626-1)

Panda Express$72K — $101K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Communications, or related field required.
  • Minimum three years of communications experience, preferably in retail or hospitality.
  • Completion of initial and periodic training is required.
  • Must obtain a valid Food Handler's Card within 30 days of employment.

Responsibilities

  • Drafts, reviews, and publishes operational communications for store operations.
  • Maintains intranet content and document repository to ensure compliance.
  • Provides administrative support including responding to inquiries and updating organizational charts.
  • Schedules meetings and compiles agendas, presentations, and minutes.
  • Contributes to operational projects, ensuring timelines and budgets are met.

Benefits

  • Hybrid Work schedule
  • 401K with company match
  • Yearly bonus opportunity
  • Full medical, dental, and vision insurance
  • On-site fitness center and wellness clinics
  • Discounts at various locations including restaurants and gym memberships
  • Paid time off starting at 15 days plus holidays
  • Continuous education assistance and scholarships
  • Income protection including Disability, Life, and AD&D insurance
  • Bereavement leave
Full Job Description
Summary of Job Description:

The Operations Communications and Planning Representative supports Operations by partnering with cross-functional teams to draft, review, revise and publish operational communications, maintain compliant and relevant content, and provide day-to-day administrative and planning support. This role also supports Operations planning, meetings, and events; contributes to operations and communications projects, and identifies opportunities to improve processes.

Job Responsibilities:
  • Supports cross-functional departments in reviewing, revising, and publishing operational communications affecting store operations, including drafting communications as needed, and assists with managing intranet and document repository content to ensure compliance and relevance.
  • Provides general administrative and organizational support, including but not limited to: timely response to general inquiries, updating org chart and org map, creating and maintaining distribution list, fulfilling BMGs, and tracking emergency closures.
  • Provides either directly or in collaboration with team, administrative and logistical.
  • Support for Operations functions, including, but not limited to: scheduling meetings, compiling agendas and presentations, providing meeting minutes and recaps, and supporting Operations events and calls. Provides support to general operational or communications planning for business initiatives, programs, campaigns and policies through appropriate communications channels.
  • Contributes to Ops projects to ensure they are on time, on budget, and on spec, including improving ways of working within Ops Services and/or partnering with cross-functional teams on Operations-related projects. Identifies areas of improvement for communications and organizational processes.


How we reward you:
  • Hybrid Work schedule
  • 401K with company match
  • Yearly bonus opportunity*
  • Full medical, dental, and vision insurance *
  • On-site fitness center, biometric screen, and flu shot clinic
  • Discounts at Panda restaurants, theme parks, and gym memberships
  • Paid time off starting at 15 days with 7 federal holidays*
  • Continuous education assistance and scholarships*
  • Income protection including Disability, Life and AD&D insurance*
  • Bereavement leave*

*Benefits available for eligible permanent full time associates

Qualifications - External

Your background and experience:
  • Bachelor's degree in Business, Communications or related field required
  • Minimum three years of communications experience, preferably in a retail or hospitality environment
  • Successful completion of initial and periodically required trainings.
  • Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.


Pay Range: P2: $72,500- $101,500 per year

* Within the range, individual pay is determined using various factors, including work location and experience.

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About Panda Express

Panda Express is a fast food restaurant chain that specializes in Chinese cuisine. The company was founded in 1983 and is headquartered in Rosemead, California. Panda Express operates over 2,000 locations in the United States and has a presence in several other countries. The company's menu includes a variety of dishes, including orange chicken, kung pao chicken, and chow mein. Panda Express is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact.
Learn more about Panda Express
Size
40,000 employees
Industry

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