Operations Support Manager

KI

$75K — $95K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Manufacturing, Engineering, Business, or a related field
  • 5+ years of experience in manufacturing/operations or continuous improvement (CI)
  • Knowledge of Lean methodologies (6S, VSM, JIT, etc.)
  • Strong problem-solving and data analysis capabilities
  • Preferred leadership experience
  • Preferred Lean or Six Sigma certification

Responsibilities

  • Lead Lean and continuous improvement initiatives and Kaizen events
  • Analyze KPIs to pinpoint inefficiencies and enhance processes
  • Collaborate with Engineering for process optimization and standardization
  • Develop and mentor the operations support team
  • Assist in resolving production and quality challenges
  • Monitor performance metrics and escalate risks to meet plant objectives
  • Ensure adherence to safety and company regulations
  • Communicate updates on performance, priorities, and improvements

Benefits

  • Medical, dental, and vision insurance
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) with company match
  • Paid vacation, sick time, and holidays
  • Life and disability insurance
  • Onsite nurse
  • Onsite fitness center
  • Employee assistance program
  • Opportunities for professional development and growth
Full Job Description
Position Summary

The Operations Support Manager drives continuous improvement and supports plant operations through cross-functional coordination. This role partners with Operations and Engineering to improve safety, quality, delivery, and cost performance.

Key Responsibilities
  • Lead Lean/continuous improvement initiatives and Kaizen events
  • Analyze KPIs to identify inefficiencies and drive process improvements
  • Partner with Engineering on process optimization and standardization
  • Lead and develop operations support team members
  • Support resolution of production and quality issues
  • Monitor performance and escalate risks impacting plant goals
  • Ensure compliance with safety and company standards
  • Communicate performance, priorities, and improvement updates

Qualifications
  • Bachelor's degree in Manufacturing, Engineering, Business, or related field
  • 5+ years of manufacturing/operations or CI experience
  • Lean knowledge (6S, VSM, JIT, etc.)
  • Strong problem-solving and data analysis skills
  • Leadership experience preferred
  • Lean or Six Sigma certification preferred

Benefits Overview

KI offers a competitive benefits package designed to support you and your family, including:
  • Medical, dental, and vision insurance
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) with company match
  • Paid vacation, sick time and holidays
  • Life and disability insurance
  • Onsite nurse
  • Onsite fitness center
  • Employee assistance program
  • Opportunities for professional development and growth

Apply Today

Join KI and help drive operational excellence across our Manitowoc facility.

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