United States Courts

Operations Supervisor

United States Courts$125K — $197K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Six years of administrative and/or operational experience, three in a managerial role.
  • Proven track record in leading and developing teams successfully.
  • Highly organized with strong attention to detail.
  • Excellent oral and written communication skills for briefing and advising senior leadership.
  • Ability to resolve personnel issues effectively.
  • Experience in high-volume, deadline-driven environments with operational process streamlining.
  • Proficient in legal case management and workflow systems.

Responsibilities

  • Supervise departments within the Clerk's Office, including case materials and calendars.
  • Oversee case flow and materials assignment, improving processes as needed.
  • Ensure quality case data and enhance efficiency of recusal systems.
  • Develop and conduct training for staff on current and new processes.
  • Manage staffing and workload, setting performance standards for teams.
  • Recommend plans and schedules while coordinating priorities with teams.
  • Analyze judicial directives and rules relevant to Clerk's Office operations.

Benefits

  • 13 days of paid vacation per year, increasing with tenure.
  • 13 sick days accrued annually, plus 11 paid holidays.
  • Employer-subsidized health and life insurance plans, with additional options available.
  • Employer-sponsored pension and retirement plans with matching contributions.
  • Telework opportunities and eligibility for Public Service Loan Forgiveness.
  • Mass transit subsidy and reasonable work hours in a team-oriented environment.
Full Job Description
Summary

Are you interested in a position that supports the federal Judiciary's mission of ensuring equal justice under the law? Do you possess strong leadership skills, have experience managing multiple programs and teams, and thrive on complex, rule-driven work? The Clerk's Office of the U.S. Court of Appeals for the Ninth Circuit is seeking a talented Operations Supervisor to join our team.

Duties

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  • This position is located within the Office of the Clerk in San Francisco and reports to the Chief Deputy. The Operations Supervisor will supervise multiple departments within the Clerk's Office, including the calendar and case materials units and the staff members who perform those functions.
  • Oversees the flow of cases and materials and the assignment of cases to oral argument calendars; regularly analyzes the efficiency and accuracy of systems and processes; identifies opportunities for improvement; and implements changes in consultation with the Clerk and Chief Deputy.
  • Ensures the quality of case-related data and refines processes to improve efficiency and accuracy of the recusal system and case materials.
  • Develops and facilitates training for existing, new, and changing programs, functions, goals, and processes. Studies quantity and quality of work and takes or recommends necessary corrective action.
  • Manages staffing, workload, and coverage of teams; sets performance standards; and leads professional training, development, and evaluation of staff.
  • Recommends short and long-range plans and schedules, sets priorities and deadlines, and coordinates these with subordinates and other teams.
  • Analyzes and interprets Administrative Office directives, court rules, and orders of the court affecting the work of the Clerk's Office.
  • Compiles and presents statistical information and reports for the court, the Administrative Office, chambers, and Clerk's Office leadership.
  • Maintains open communication and good working relationships with Judges' chambers.
  • A successful candidate will promote good working relationships and morale, setting a positive example for subordinates in working closely with judges, management, court personnel, other courts, and governmental agencies to improve the case flow process and overall operations of the court.


Requirements

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Conditions of employment

  • U.S. citizen or a permanent resident in the process of applying for citizenship.
  • Provisionally hired pending results of background investigation and fingerprinting.
  • Direct deposit of pay is required.
  • Positions with the U.S. Courts are at-will, excepted service appointments, and may be terminated with or without cause by the Court. Employees are required to adhere to the Code of Conduct for Judicial Employees.


Qualifications

Required Qualifications

A minimum of six years of progressively responsible, successful, and substantive administrative and/or operational experience (three of which must be managerial) in public service, legal, or comparable professional fields. A successful candidate will also demonstrate:

  • A record of leading, motivating, and developing teams.
  • Being highly organized and detail oriented.
  • Excellent oral and written communication skills, including the ability to advise senior leaders, brief complex matters, and respond promptly to inquiries from a wide range of audiences.
  • The ability to successfully resolve personnel matters.
  • Experience responding to the needs of multiple senior leaders within an organization and defining and streamlining operational processes in a high-volume, deadline-driven environment.
  • Sound judgment and unwavering discretion in handling confidential and sensitive information.
  • Proficiency with legal case management or workflow systems, including the ability to conduct training, define reports, and make recommendations regarding operational needs.


Preferred Qualifications

  • Knowledge of court appellate practice and procedure, or demonstrated ability to master a complex, rule-driven operating environment quickly.
  • Experience in a court, legal, agency adjudicatory body, or other high-volume case processing organization.
  • Bachelor's degree from an accredited institution.


Education

High School Diploma; however, a bachelor's degree is preferred.

Additional information

The Court reserves the right to modify the conditions of this job announcement, or to withdraw the announcement, for any reason, including, but not limited to, budgetary issues. Said modifications may occur without prior written or other notice.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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Salary*: Depending on qualifications and experience, $125,768 to $197,200 (CL 30).

Time off: 13 days of paid vacation for the first three years, increasing with tenure thereafter, 13 sick days accrued per year, 11 paid holidays

Benefits: Employer subsidized health and life insurance plans. Dental, vision, flexible spending account, and long-term care plans are available. Employer-sponsored pension plan and supplemental retirement contribution plans with employer match.

Other Perks: Telework opportunities, eligibility for Public Service Loan Forgiveness Program (PSLF), mass transit subsidy, reasonable work hours, team environment, creative people, and enhanced vacation accrual-based tenure.

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