Mayo Clinic

Operations Supervisor - Supply Chain Management

Mayo Clinic$80K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in supply chain, health care, finance, accounting, business, communication or systems.
  • Minimum of six years relevant experience in related fields including three years in a lead/supervisor role.
  • Master's degree preferred for enhanced understanding of complex issues.
  • Demonstrated leadership skills with a focus on problem-solving and continuous improvement.
  • Strong personal computer skills and proficiency in MS Office and ERP systems, especially Lawson and Oracle.

Responsibilities

  • Manage overall workflows and coordinate work assignments effectively.
  • Oversee personnel-related issues including recruitment, performance reviews, and staff development.
  • Collaborate with internal and external partners to enhance work processes across the organization.
  • Initiate solutions to improve financial and operational performance related to procurement and accounts payable.
  • Conduct research and audits to ensure accuracy and implement best practices in Supply Chain Management.
  • Facilitate change management initiatives and promote diversity within the team.
  • Make strategic purchasing decisions to optimize financial outcomes while adhering to ethical standards.

Benefits

  • Flexibility in work location with onsite presence expected around 90% of working hours.
  • Participation in an innovative OnDemand interview process that adds convenience for candidates.
  • Opportunities to engage in diverse project teams and operational improvements across multiple locations.
  • Exposure to significant industry networks by representing Mayo Clinic at conferences.
Full Job Description
Job Description

Manages the overall work flows and work assignment coordination. Responsible for all personnel-related issues, including recruitment/selection, performance appraisals, feedback, staff development and growth, scheduling, timekeeping, payroll, and staff/resource issues. Identifies and addresses resource requirements related to work flows. Recommends, leads, and participates on a variety of operational, technology and/or multi-disciplinary projects and work groups within Supply Chain Management and related areas. Collaborates with internal and external suppliers of information and services in managing the effectiveness of the overall work processes across Mayo Clinic. Consults and collaborates with Mayo Clinic, MCHS and site personnel regarding procurement, payment, reimbursement processes, policies, contracting strategies, vendor/supplier management negotiations and/or account management. Initiates, develops, facilitates and implements solutions to improve financial and operational performance (e.g. billing, accounting, P2P activities and processes) across Mayo Clinic and MCHS sites. Facilitates, organizes and participates with institutional and departmental task forces to address some Supply Chain Management issues, Procure to Pay and Master Data Management issues, enhance Mayo Clinic policies, improve operational processes, and enhance the unit's ability to respond to vendor, procurement, accounts payable, employee reimbursement and policy issues. Serves as an institutional resource regarding Supply Chain Management policies, account coding, processing issues, and systems issues. Coordinates and oversees any outsource company activities and relationships. Conducts research and analysis, benchmarking, and audits to ensure reasonableness and accuracy of information along with identifying and implementing best practices and improvements. Facilitates change management and promotes diversity. Manages the process of procuring supplies, equipment, services and inventory within their team while ensuring compliance with Mayo policies including spend authorization thresholds. Develops, implements, and maintains programs and tools for financial reporting; the interpretation and implementation of administrative, accounting, finance, and travel rules, policies and regulations. Contributes significantly to supply chain integration, which includes activities to establish and enhance financial performance and operational processes associated Supply Chain Management (SCM). Commits significant institutional dollars in the procurement of equipment, services, supplies and inventory through direct involvement with specific departments. Makes purchasing decisions, analyzing purchasing data and identifying expense management initiatives, while helping to preserve Mayo's Standard of Ethics and minimizing the financial and legal risks for Mayo. Represents Mayo Clinic, Supply Chain Management, and Finance Department interests at industry conferences.

This role will oversee Logistics operations across Northwest Wisconsin, including Eau Claire, Menomonie, Osseo, Bloomer, and Barron locations, and travel between sites as needed. This role can expect to be onsite roughly 90% of working hours, with some flexibility for working remotely.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question. Mayo Clinic will only see the final recording. The completed interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

This vacancy is not eligible for sponsorship. We will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Qualifications

Bachelor's Degree with a minimum of six (6) years' relevant experience in supply chain, health care, finance, accounting, business, communication or systems, which includes three (3) years' previous lead/supervisor experience; Master's degree preferred.
Demonstrated leadership, problem solving, continuous improvement, customer service, analytical experience, and strong personal computer, communication, project management, and team building skills. Experience with a variety of computer systems (Access, Word, Excel, PowerPoint, Outlook, Lawson AP/MM modules, Oracle, etc.) is preferred.

About Mayo Clinic

Mayo Clinic is a nonprofit academic medical center based in Rochester, Minnesota, focused on integrated clinical practice, education, and research. It employs more than 4,500 physicians and scientists and 58,400 administrative and allied health staff. The practice specializes in treating difficult cases through tertiary care and destination medicine. It is home to the Mayo Clinic College of Medicine and Science, which includes a medical school and research programs. Mayo Clinic has a large presence in three U.S. metropolitan areas: Rochester, Minnesota; Jacksonville, Florida; and Phoenix, Arizona. It also has several affiliated hospitals and clinics elsewhere in the United States and around the world.
Learn more about Mayo Clinic
Size
74,000 employees
Industry
Founded
1919

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