United Rentals

Operations Supervisor - ROS

United Rentals • $69K — $111K *
Hayward, CA 94544In-Person
Real Estate & Construction
Less than 5 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • High School diploma required; Bachelor's degree preferred
  • 3+ years of sales and operational experience
  • 2+ years of supervisory and leadership experience
  • Basic understanding of construction rental equipment industry
  • Strong motivational and leadership skills
  • Superior customer service and communication abilities
  • Proficient in Microsoft Office, particularly Excel
  • Valid driver's license with acceptable driving record

Responsibilities

  • Support Branch Manager in achieving financial goals
  • Assist in compliance with company policies
  • Drive branch metrics and provide staff coaching
  • Support sales and customer service excellence
  • Ensure staff training and adherence to Rental Flow Process
  • Oversee daily operational activities
  • Motivate and train personnel to promote safety

Benefits

  • Paid Parental Leave
  • Access to United Compassion Fund
  • Employee Discount Program
  • Career Development and Promotional Opportunities
  • Vacation Buy Up Program (US Only)
  • Early Wage Access through Payactiv (US Hourly Only)
  • Paid Sick Leave
  • Inclusive and welcoming company culture
Full Job Description

As an Operations Supervisor, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will provide the supervision needed to ensure safety, branch metric performance and Rental Flow efficiency, while contributing world-class sales and customer service support.

What you'll do:

  • Support Branch Manager in implementing actions to achieve financial objectives

  • Assist the Branch Manager in ensuring compliance with all company policies

  • Drive branch metrics by monitoring scorecard items, determining root causes and opportunities for improvement and providing coaching and feedback to staff, making recommendations for corrective actions

  • Support all aspects of sales and customer service to ensure world class service and operational excellence, including processing rental quotations, reservations and contracts in compliance with company policies and procedures

  • Maximize operational effectiveness and efficiency by ensuring that staff is trained and compliant with the Rental Flow Process; drive profitability by monitoring and controlling costs

  • May be responsible for day-to-day operational activities including opening and closing, cash drawer reconciliation and bank deposit, and others

  • Motivate, coach and train personnel

  • Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication

  • Other duties assigned as needed

Requirements:

  • High School diploma; Bachelor's degree preferred

  • 3+ years of sales and operational experience

  • 2+ years supervision and leadership experience

  • Basic knowledge of the construction rental equipment industry or related

  • Strong motivational and leadership skills

  • Superior customer service, teamwork and verbal/written communication skills

  • Proficient in Microsoft Office (particularly Excel)

  • Valid driver's license with an acceptable record

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures. 

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

  • Paid Parental Leave

  • Employee Discount Program

  • Career Development & Promotional Opportunities

  • Additional Vacation Buy Up Program (US Only)

  • Early Wage Access through Payactiv (US Hourly Only)

  • Paid Sick Leave

  • An inclusive and welcoming

Learn more about our full US here.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

Compensation Range:

$33.60 - $53.80

About United Rentals

United Rentals Careers

Join the dynamic team at United Rentals, the largest equipment rental company in the world, and be part of a community that thrives on innovation, leadership, and diversity. At United Rentals, we offer unparalleled job opportunities and a culture that fosters growth and professional development.

Work You’ll Do

At United Rentals, you’ll engage in meaningful work that directly impacts our success and propels your career forward. You will be part of a team that is committed to excellence and leadership in the industry. Our employees are equipped with top-tier tools and technology, allowing them to deliver best-in-class service.

Explore Our Job Opportunities

Whether you’re looking for a position in management, sales, operations, or customer service, United Rentals provides a breadth of opportunities to advance your career. Our robust employment process ensures that we match the right skills with the right roles, ensuring success for both our employees and our company.

Internship Programs

Kickstart your career with United Rentals through our internship programs. These opportunities are designed to give you hands-on experience and insights into the day-to-day operations of the world’s leader in equipment rental. Interns at United Rentals gain invaluable skills, work on challenging projects, and learn from leaders in the industry.

Benefits and Culture

United Rentals is committed to the growth and well-being of our team members. We offer competitive benefits packages that support the health, happiness, and security of our employees and their families. Our culture is one of inclusivity and innovation, where every team member’s contribution is valued and diversity is celebrated.

Professional Development and Training

Invest in your future with United Rentals’ leadership and diversity training programs. Our commitment to your professional development is demonstrated through continuous learning opportunities, including workshops, seminars, and networking events. These resources are designed to enhance your capabilities and prepare you for future leadership roles within the company.

Join Our Team

Are you ready to advance your career at United Rentals? Explore the various hiring paths we offer, from direct applications to networking events. Prepare your resume, sharpen your interview skills, and connect with us to discover how your talents can be best utilized at United Rentals.

Stay Connected

Keep up to date with the latest career tips, company news, and industry insights by joining our community. Personalize your experience by subscribing to job alert emails tailored to your career preferences and be the first to know about new openings and opportunities. At United Rentals, your career journey is supported at every step by our commitment to innovation, leadership, and a workplace culture that prizes diversity and personal growth. Join us and help shape the future of the equipment rental industry.

Search United Rentals Jobs

Ready to make a move? Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with United Rentals today and transform your potential into performance.

Read Careers Blog

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.
Learn more about United Rentals
Size
20,400 employees
Market Cap
$24.5 billion
Industry
Real Estate & Construction
Net Income
$890 million
Founded
1997
5 Year Trend
+11%
Revenue
$8.5 billion
NASDAQ
URI
* Ladders Estimates

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