McKesson

Operations Supervisor

McKesson • $66K — $110K *
Puyallup, WA 98374In-Person
Pharmaceuticals & Biotech
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 3+ years of relevant leadership experience in a warehouse setting.
  • High school diploma or equivalent required.
  • 5+ years in warehouse or distribution, preferably in pharmaceuticals.
  • 2+ years in a supervisory or team lead capacity.
  • Proven ability to inspire and develop team members effectively.

Responsibilities

  • Direct warehouse operations to meet safety and quality targets.
  • Translate volume needs into labor plans and adjust as priorities shift.
  • Foster an engaged culture by recognizing contributions and connecting roles to customer impact.
  • Coach and develop employees with regular feedback and growth opportunities.
  • Champion compliance with regulatory standards and quality controls.

Benefits

  • Comprehensive Total Rewards package including benefits and annual bonuses.
  • Mandatory overtime flexibility to accommodate volume demands.
  • Emphasis on employee development through training and feedback opportunities.
  • A supportive work environment focused on safety and teamwork.
Full Job Description
Operations Supervisor - Day Shift

Seattle Pharma Distribution Center 8112 | Puyallup, Washington

Schedule: Monday-Friday
Shift Assignment: Opener 6:00 a.m.-3:00 p.m. | Closer 9:00 a.m.-6:00 p.m.
Schedule Expectations: Mandatory overtime and flexibility to work adjusted or extended hours based on volume, staffing, coverage, and business needs are required.

The Operations Supervisor leads daily warehouse operations at Seattle Pharma Distribution Center 8112 and directly supervises 20+ dayshift employees. This leader ensures efficient, accurate order processing, inventory control, and workflow execution while building a positive, productive work environment. Through visible floor leadership, coaching, collaboration, and continuous improvement, the supervisor develops employees, upholds safety and quality standards, and delivers reliable service to customers and patients.
Essential Roles and Responsibilities
  • Direct daily warehouse operations across receiving, putaway, replenishment, picking, packing, and shipping to meet safety, quality, service, and shipment targets.
  • Translate volume and service needs into daily labor plans, assign work, and adjust resources as priorities change.
  • Build an engaged, inclusive, and accountable culture by setting clear expectations, recognizing contributions, and connecting the team's work to customers and patients.
  • Coach, mentor, and develop employees through regular feedback, training, recognition, and meaningful growth opportunities; lead team meetings that reinforce company updates, performance goals, and safety priorities.
  • Support employee success while managing schedules, attendance, timekeeping, PTO, performance documentation, and, when needed, corrective action in partnership with Human Resources and management.
  • Champion company SOPs and applicable DEA, FDA, OSHA, DSCSA, state pharmacy, and other regulatory requirements while maintaining audit readiness.
  • Promote a safe and secure workplace through active floor observations, access controls, and proper handling of controlled substances, cold-chain product, hazardous materials, and other sensitive inventory.
  • Respond to injuries, safety hazards, security concerns, inventory discrepancies, product issues, and process deviations with timely investigation, documentation, escalation, and follow-up.
  • Review safety, attendance, productivity/LPH, quality/DPMO, service-level, labor utilization, training, and engagement results; celebrate wins and implement strategies to achieve operational goals.
  • Use warehouse systems and operational data to track inventory, manage orders, monitor automation and equipment, and prepare performance reports; troubleshoot or escalate issues as needed.
  • Partner with other shifts and departments, including Inventory, Customer Service, and Transportation, to resolve bottlenecks and discrepancies, align priorities, and maintain clear handoffs.
  • Lead continuous improvement through root-cause analysis, standard work, and process changes that improve service and efficiency while reducing errors, rework, and costs.
  • Maintain a visible floor presence, remove barriers, and provide hands-on support to help the team meet business and customer commitments.
Minimum Qualifications
  • Typically requires 3+ years of subject matter experience including exhibiting leadership capabilities.
  • High school diploma or equivalent required.
  • Five or more years of warehouse or distribution experience, including pharmaceutical or regulated distribution.
  • Two or more years in a supervisor or team lead role with responsibility for employees or daily workflow.
  • Demonstrated ability to inspire, organize, and develop a large team while delivering measurable results.
  • Knowledge of warehouse operations, logistics processes, SOPs, inventory controls, safety, security, and regulatory requirements.
  • Strong verbal and written communication, interpersonal skills, judgment, and problem-solving, with the ability to adapt in a fast-paced operation.
  • Proficiency with Microsoft Office and the ability to learn warehouse, inventory, automation, labor-management, and reporting systems.

Preferred Qualifications
  • Degree in operations, supply chain, logistics, business, or a related field, or equivalent practical experience.
  • Background leading a high-volume, automated pharmaceutical distribution operation.
  • Knowledge of controlled substances, cold-chain product, hazardous materials, security controls, and regulatory audits.
  • Track record of leading continuous-improvement projects and using data to implement sustainable changes.

Familiarity with Acumax/AS400, WCS, SAP, KNAPP, Labor Management (LM), Inventory365, RU Tool, Salesforce, and Microsoft Office applications.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$66,000 - $110,000

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

About McKesson

McKesson Corporation provides medicines, pharmaceutical supplies, information and care management products and services across the healthcare industry. The Company operates in two segments. The McKesson Distribution Solutions segment delivers ethical drugs, medical-surgical supplies and equipment and health and beauty care products throughout North America. This segment also provides specialty pharmaceutical solutions for biotech and pharmaceutical manufacturers, sells financial, operational and clinical solutions for pharmacies (retail, hospital, long-term care) and provides consulting, outsourcing and other services. The McKesson Technology Solutions segment delivers enterprise-wide clinical, patient care, financial, supply chain, strategic management and software solutions. In July 2011, the Company acquired Portico Systems from Safeguard Scientifics, Inc. On March 25, 2012, it acquired the independent banner and franchise businesses of Katz Group Canada Inc. McKesson Distribution Solutions delivers pharmaceuticals to retail pharmacies and institutional providers like hospitals and health systems. They operate pharmaceutical distribution centers across the country, serving customers in all 50 states. They also deliver a comprehensive offering of health care products, technology, equipment and related services to the alternate site market, including physician offices, surgery centers, long-term care facilities and home care businesses across the country. McKesson is currently the largest pharmaceutical distributor in North America. McKesson also operates McKesson Canada and has an equity holding in Nadro, a leading distributor in Mexico.

McKesson Careers

Join McKesson, a leading global healthcare company, and be part of a team that is redefining the future of healthcare. With a variety of job opportunities available, McKesson is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At McKesson, we are committed to improving care in every setting—one product, one partner, one patient at a time. We’re seeking talented professionals to join our team and contribute to a culture of innovation, diversity, and leadership. Our employees are driven by a deep sense of purpose and a desire for continuous growth and improvement. Empower Your Future in Healthcare With positions ranging from internships to leadership roles, McKesson offers unparalleled employment opportunities to develop your skills and advance your career. Our commitment to diversity training ensures that all team members have the opportunity to thrive. Join a team where your skills will be honed, your professional growth will be supported, and where you can genuinely see the difference you make in the lives of patients around the world. Innovative Work Environment McKesson is at the forefront of healthcare innovation. Our team is constantly exploring new ways to improve patient outcomes and streamline care processes. This commitment to innovation is what sets us apart and what makes McKesson an exciting place to work. Career Development and Benefits McKesson believes in nurturing the potential of its employees through robust career development programs and comprehensive benefits designed to support your life and well-being. From leadership training to health and wellness benefits, we ensure our team members are equipped to meet their professional and personal goals. Explore Job Opportunities Whether you’re looking for an internship to kickstart your career, or a senior position to utilize your extensive experience, McKesson offers a range of opportunities. Explore our open positions and find where you can make a difference at McKesson. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take the next step in their careers. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Networking and Professional Growth At McKesson, networking and professional growth are part of our everyday environment. We encourage our employees to connect, share, and learn from each other to foster personal and professional development. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at McKesson. Join McKesson today and be part of a team that is dedicated to shaping the future of healthcare.
Learn more about McKesson
Size
58,000 employees
Market Cap
$53.7 billion
Industry
Pharmaceuticals & Biotech
Net Income
-$4.1 billion
Founded
1833
5 Year Trend
+5.9%
Revenue
$237.6 billion
NASDAQ
MCK
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at McKesson

More Pharmaceuticals & Biotech Jobs

Find similar Operations Supervisor jobs:

NationwidePuyallup, WA