Summary: The Operations Supervisor is directly responsible for the day to day supervision of the warehouse floor, assigning the work schedule to the team members, and supervising the time management of the warehouse shipments.
Work Hours: Monday to Friday from 06:30 AM to 05:30 PM, 2 Saturday(s) a month from 06:30 AM to 12:00 PM
Seniority Level: Mid-Senior Level
Employment Type: Full-time
Compensation: This hourly, non-exempt position pays from $25 to $28 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $71,700 and $90,700 annually, or more, depending on experience, overtime hours, and bonuses.
To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities: - Responsible for assuring all functions on the shift are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 10-20 employees.
- Maintain and manage facility quality process.
- Ensure on-time shipping performance; work closely with direct reports to ensure receipts and shipments meet standards.
- Supervise realignment activities to ensure maximum optimization of the facility.
- Manage operational activities to ensure DC layout and continuous improvement activities support goals of the operation.
- Provide direct supervision to the shift supervisors. Hold them accountable for their performance and the performance of their teams.
- Provide Leadership, training, and supervision to 25 to 50 team members.
- Continuously work towards increasing the leadership capability of the team and drives professional growth.
- Responsible for all facility/equipment maintenance and supplies.
- Responsible for maintaining a safe working environment and overseeing safety compliance.
Additionally the candidate must meet the following Education and/or Experience requirements: - High School Education required.
- One (1) to Two (2) years of supervisory experience.
- Forklift experience a plus.
- Able to use tablets (IPad).
- Basic to Intermediate level of Microsoft Excel knowledge.
- Strong leadership skills
- Excellent oral and written English language communication skills
- Provide high level of customer service
- Good organizational skills
This role has the following physical demands: - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
- The employee must regularly lift, pull and move up to 50 pounds and occasionally up to 70 pounds. Specific vision abilities required by this job include close vision.
- This is a safety-sensitive position.
Benefits: MSI offers a comprehensive benefits package designed to support and reward our employees. Depending on the role, this may include:
- Referral, holiday, and annual bonuses or commission opportunities
- Eligibility for an annual merit-based increase
- Paid Time Off
- Medical, Dental, and Vision Insurance
- Company-paid Short Term and Long Term disability;
- Company-paid Life Insurance
- Tuition Reimbursement
- Traditional and Roth 401(k) plans with company matching contributions
- Charitable donation matching programs
- Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.
