Overview
The Operations Supervisor will be responsible for training and developing employees, assigning work to others and acting as a resource to the employees. Additionally, this role involves managing relationships with service providers and partners throughout the globe, being the liaison for vendors to manage shipment bookings, ensuring timely transfers from logistics providers' warehouses and onward to final destinations, as appropriate. This role will also assist as needed to complete the work of the department in addition to daily shipment processing.
Responsibilities
- Responsible for the Operations and Service level of the logistics operations by providing cost effective, efficient and traceable movement of AIT's products both in-bound and out-bound
- Supervise all staff directly or through supervision through team coaching on performance, job assignments, coaching, training, etc
- Arrange product pickups and deliveries with transportation companies and route drivers accordingly
- Actively communicate and build strong partnerships with trucking companies, internal/external customers, customs brokers, sales forces and vendors. Including but not limited to: receiving shipping quotes and deciding on the best carriers based on cost, availability and reliability
- Tend to customer needs by analyzing and researching orders. Ensure that lowest cost transportation is used to satisfy both customer and AIT's needs.
- Supervise daily routes/schedules of shipments and deliveries, track progress of shipments and manager cartage set up of operations over the weekend
- Ability to administer and supervise; exercise judgement in appraising situation and making decisions to staff management
- Ability to tailor communication (both written and verbal) according to appropriate audience
- Establish and maintain effective working relationships with employees and vendors
- Demonstrate leadership through work ethic and high performance
- Ensure safe working environment through consistent practice of safety programs and procedures
- Performs other duties as assigned
- Complies with all policies and standards
- The wage range for this position is $71,520.00-$107,280.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience
Qualifications
Education• High School Diploma or GED (Required) Experience• 3+ years experience in freight forwarding or transportation (Required) Knowledge, Skills, and Abilities• AS400 Medium• Cargowise Medium• McLeod Medium• Microsoft Office Suite Medium
What AIT Can Offer You
In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.
