Jones Lang LaSalle Incorporated

Operations Supervisor

Jones Lang LaSalle Incorporated • $87K — $126K *
Brisbane, CA 94005In-Person
Real Estate & Construction
Less than 5 years of experience
Reposted Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Experience in pharmaceutical, service provider, or property care environments managing multi-building maintenance operations.
  • Strong contract performance management skills with proven ability to manage vendor relationships and service level agreements.
  • Proficiency with CMMS platforms, specifically Corrigo Planning and Work Order services, for managing maintenance operations and tracking performance metrics.
  • Demonstrated people management abilities including coaching, decision-making, root cause analysis, and leadership in fostering continuous improvement cultures.
  • Available 24/7 to respond to building emergencies or contractor work performed after hours.

Responsibilities

  • Ensure client satisfaction across all organizational levels by demonstrating leadership and creative problem-solving in facilities management operations.
  • Assist the Facility Manager with maintenance budget development and KPI metrics tracking, report monthly budget forecasts versus actuals.
  • Manage contract performance for recurrent service vendors, ensuring compliance with standard operating procedures and regulations.
  • Oversee people management including coaching, promoting a Safety First culture, and leading continuous improvement initiatives.
  • Track maintenance records for satellite sites and ensure optimum audit readiness and compliance conditions.
  • Manage cost expense development for labor, supplies, and contracted services to meet or exceed budgeted targets.
  • Collaborate with various teams to develop and implement innovative programs that reduce operating costs and increase productivity.

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
Full Job Description
Operations Supervisor - JLL

What this job involves:

As Operations Supervisor, you'll focus on managing vendor services through our CMMS platform while delivering superior customer service to our clients. You'll oversee all site CMMS service performance, processes, and quality standards for Corrigo Planning and Work Order services, driving innovation and cost efficiency while dramatically enhancing the customer experience. Your role involves owning quality assurance programs, exceeding scoring metrics outlined in Client and Vendor contracts, and managing critical customer relationships. You'll work closely with the Facility Manager to ensure contract compliance, budget management, and audit readiness across multi-building facilities. The ideal candidate brings experience from pharmaceutical, service provider, or property care environments managing maintenance operations across multiple buildings.

What your day-to-day will look like:
  • Ensure client satisfaction across all organizational levels by demonstrating leadership, responsiveness, and creative problem-solving in facilities management operations
  • Assist the Facility Manager with maintenance budget development and KPI metrics tracking, obtain quotes for new services and multi-year contractor agreements, and report monthly budget forecasts versus actuals
  • Manage contract performance for recurrent service vendors, execute building inspections and monthly job-walks with vendors to verify contracted scope fulfillment, and ensure all work meets standard operating procedures, codes, and regulations
  • Oversee people management including coaching and guiding employees, executing Safety First workplace culture, developing continuous improvement initiatives, and leading incident investigations
  • Track maintenance records for satellite sites, manage staff escorting service providers, coordinate small-scale preventive maintenance, and ensure areas and processes maintain optimum audit readiness and compliance conditions
  • Manage cost expense development for all labor, supplies, and contracted services to meet or exceed budgeted targets through procurement planning, improved labor efficiency, and increased self-performance capabilities
  • Collaborate with soft services teams, client managers, area leads, and central team resources to develop and implement innovative programs, processes, and procedures that reduce operating costs and increase productivity


Required Qualifications:
  • Experience in pharmaceutical, service provider, or property care environments managing multi-building maintenance operations
  • Strong contract performance management skills with proven ability to manage vendor relationships and service level agreements
  • Proficiency with CMMS platforms, specifically Corrigo Planning and Work Order services, for managing maintenance operations and tracking performance metrics
  • Demonstrated people management abilities including coaching, decision-making, root cause analysis, and leadership in fostering continuous improvement cultures
  • Available 24/7 to respond to building emergencies or contractor work performed after hours


Preferred Qualifications:
  • Budget management experience including forecasting, variance reporting, and cost control strategies
  • Knowledge of Life Cycle Asset Management Programs and their implementation in facilities operations
  • Experience conducting building inspections, vendor audits, and ensuring regulatory compliance and audit readiness
  • Strong communication skills for collaborating across multiple stakeholder groups including clients, vendors, and internal teams
  • Track record of implementing innovative solutions that drive operational efficiency and reduce long-term operating costs


Location: Onsite

Work Shift: Monday to Friday, 7:00 AM to 4:00 PM

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

87,100.00 - 126,100.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -Brisbane, CA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Real Estate & Construction
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ
JLL
* Ladders Estimates

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