Iron Mountain

Operations Supervisor

Iron Mountain$85K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3 to 5 years of supervisory experience in records management or logistics
  • Proficient in operational forecasting and data analysis
  • Strong leadership abilities with focus on task and time management
  • Excellent collaborative problem-solving skills
  • Local residency required for daily on-site work

Responsibilities

  • Lead talent management through recruiting, training, and coaching
  • Monitor workflows and analyze KPIs to improve efficiency
  • Ensure compliance with organizational standards and safety regulations
  • Oversee administrative tasks like payroll and performance reviews
  • Drive quality and productivity in operational processes

Benefits

  • Full health and dental benefits starting on the first day
  • Unlimited paid time off to promote work-life balance
  • 401(k) with company match and employee stock purchase program
  • Opportunities for continuous learning and professional growth, including tuition reimbursement
  • 10% annual bonus based on performance
Full Job Description
Iron Mountain is seeking a motivated and experienced Operations Supervisor to join our Records Center team. In this role, you will be responsible for overseeing the daily operational processes of the record center, including logistics, data entry, and specialized projects, to drive productivity and quality. You will lead a dedicated team of professionals focused on delivering excellence in information management and logistical precision. What You’ll Do:

In this role, you will:

  • Lead and Develop Talent: Manage the full employee lifecycle by recruiting, training, and coaching team members, while overseeing administrative essentials such as payroll processing and performance reviews to ensure a high-performing workforce.

  • Optimize Operational Performance: Monitor workflows and analyze Key Performance Indicators to identify areas for improvement, implementing strategic corrective actions that enhance overall department efficiency.

  • Maintain Operational Excellence: Ensure all daily activities strictly comply with organizational standards, safety regulations, and internal policies to provide a secure and reliable service environment

What You’ll Bring:

The ideal candidate will have:

  • 3 to 5 years of experience in a supervisory role, specifically within records management or logistics environments.

  • Strong technical expertise in operational forecasting and data analysis to drive informed decision-making.

  • Proven leadership abilities with a focus on task management, time management, and collaborative problem-solving.

  • Local Residency: Ability to work on-site daily at our facility, as this role is not eligible for remote work.

What We Offer (Benefits)

  • Salary:Starting 85k depending on experience

  • 10% annual bonus

  • Full Health and Dental Benefits starting on the first day of employment.

  • Unlimited Paid Time Off (PTO): We believe in supporting work-life balance and offer unlimited PTO for you to rest and recharge.

  • Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program.

  • Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement.

Ready to lead essential operations and drive customer satisfaction? Apply now to join the Iron Mountain Operations team!

Category: Operations Group

About Iron Mountain

Iron Mountain Incorporated is a global leader for storage and information management services. The company provides solutions for records management, data backup and recovery, document management, secure shredding, and consulting services. Iron Mountain serves more than 225,000 customers in 50 countries and stores and protects billions of information assets, including critical business documents, electronic information, medical data, and cultural and historical artifacts. The company was founded in 1951 and is headquartered in Boston, Massachusetts.
Learn more about Iron Mountain
Size
26,750 employees
Market Cap
$14.7 billion
Industry
Net Income
$342.6 million
Founded
1951
5 Year Trend
+5%
Revenue
$4.1 billion
NASDAQ

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