Iron Mountain

Operations Supervisor, Crozier

Iron Mountain$73K — $98K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of supervisory experience in fine art logistics or white glove service preferred.
  • Industry knowledge of art logistics, including packing, handling, and transportation best practices.
  • Proficiency in resource allocation and meeting deadlines in dynamic environments.
  • High degree of autonomy balanced with strong teamwork skills.
  • Effective and professional communication with clients and stakeholders.

Responsibilities

  • Lead and develop facility staff for high performance and retention.
  • Manage daily operations, ensuring seamless art handling and logistics coordination.
  • Oversee finance administration, including P&L review and payroll accuracy.
  • Ensure safety and security for clients, employees, and high-value art.
  • Manage building systems and serve as first responder for emergencies.

Benefits

  • Global connectivity with teammates who share a passion for art.
  • Flexible PTO, wellness time off, and 7 paid holidays + 3 floating holidays.
  • Comprehensive health, wellness, and retirement plans.
  • Opportunities for continuous learning and professional growth.
Full Job Description
Crozier Fine Arts is seeking a motivated and experienced Operations Supervisor to join our Operations Team in Richmond, VA. In this role, you will be responsible for the daily operational control and staff management as well as oversight of our warehouse and storage accounts. What You'll Do (Responsibilities) In this role, you will: • Team Management - Lead, train, and develop facility staff to ensure high performance and retention. You will manage workloads to maintain appropriate staffing levels while promoting a culture of integrity and productivity. • Operations - Execute daily operational control of the facility, providing strategic advice to leadership and ensuring all art handling, logistics, and third party vendor activities are coordinated seamlessly. Deliver exceptional service by conducting facility tours for potential clients and proactively addressing concerns to exceed expectations. • Finance Administration Oversight - Meeting monthly financial targets, reviewing P & L statements, and managing staff payroll, ensuring accuracy. You will provide accurate estimates to internal and external clients. • Safety, Security & Facilities Management - Act as the primary lead for the safety of clients, employees, and high-value art. You will manage building security systems (CCTV, fire prevention) and serve as the first responder for off-hour emergencies. Collaborate with engineering for all issues relating to building and equipment. Ensure the maintenance, general upkeep, and appearance of the facility meets Crozier premium standards. What You'll Bring (Skills & Qualifications) The ideal candidate will have: • 3-5 years of supervisory experience in fine art logistics, fine art warehouse environment or white glove service is preferred. Bachelor's degree preferred (or equivalent professional work experience). • Industry standard of art logistics, including current packing, handling, storage, and transportation methods, materials, and equipment best practices • Proven ability in resource allocation, with the capacity to prioritize schedules and meet tight deadlines in a dynamic, high-stakes environment. • A high degree of autonomy and accountability, balanced with the ability to function as a collaborative management team player. • Ability to communicate effectively, articulately, and professionally with both clients and internal stakeholders. What We Offer (Benefits) In this role, Crozier Fine Arts offers global connectivity to learn from teammates who share your passion for art. • Pay: Starting at $85,000.00/an, (**Negotiations Depending on Experience), and is Bonus Eligible • Location: Crozier Fine Arts Richmond - 1924 Ruffin Mill Rd., South Chesterfield, VA 23834 • Competitive compensation and benefits aligned with the experience. • Flexible PTO, Wellness Time off & 7 Paid Holidays + 3 Floating Holidays • Comprehensive health, wellness, and retirement plans. • Opportunities for continuous learning and professional growth. Reasonably expected salary range: $73,800.00 - $98,400.00 Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate. Category: Operations Group

About Iron Mountain

Iron Mountain Incorporated is a global leader for storage and information management services. The company provides solutions for records management, data backup and recovery, document management, secure shredding, and consulting services. Iron Mountain serves more than 225,000 customers in 50 countries and stores and protects billions of information assets, including critical business documents, electronic information, medical data, and cultural and historical artifacts. The company was founded in 1951 and is headquartered in Boston, Massachusetts.
Learn more about Iron Mountain
Size
26,750 employees
Market Cap
$14.7 billion
Industry
Net Income
$342.6 million
Founded
1951
5 Year Trend
+5%
Revenue
$4.1 billion
NASDAQ

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