Responsibilities As an MBA Operations & Strategy Manager, you will be assigned to a core team but will work across the ecosystem to drive high-impact initiatives: Strategic Planning & Analytics (Strategy Team) - Market Intelligence: Conduct deep-dive analysis on the competitive landscape (O2O/F&B) and consumer behavior to identify new growth levers and white-space opportunities. - Business Transformation: Lead end-to-end strategic projects to optimize internal workflows, from incentive restructuring to cross-functional GTM (Go-to-Market) strategies. - Performance Governance: Establish key performance indicators (KPIs) and data frameworks to track the health of both the merchant and creator ecosystems. Merchant & Market Growth (Dine-In Team) - Market Expansion (0-1): Identify and hunt for high-potential partnership opportunities within the local services sector (Food, QSR, and beyond). - Consultative Partnerships: Manage a broad book of business, acting as a strategic advisor to help merchants adopt TikTok's integrated marketing solutions. - Scalable Wins: Find "solutions that work" for one merchant and build the playbook to apply them across the entire category. Creator Ecosystem & Content (Creator Ops Team) - Incubation & Onboarding: Oversee lifestyle creator onboarding and operational workflows to enhance content production efficiency. - Growth Strategy: Develop data-driven strategies to drive creator engagement and unique monetization opportunities within the local service space. - Product Advocacy: Serve as the "voice of the ecosystem" for Product and Engineering teams to help refine our local services tools and ad products. Qualifications Minimum Qualifications: - Education: Individuals who are completing or have recently completed a Master of Business Administration (MBA) degree or equivalent advanced degree. - Experience: 1+ years of professional experience in Management Consulting, Business Operations, Strategy, or Investment Banking. - Analytical Rigor: Ability to use data to tell a story and persuade partners to adopt new digital strategies. - Communication: Exceptional interpersonal skills with the ability to negotiate complex agreements and manage diverse stakeholders. Preferred Qualifications: - Industry Acumen: Familiarity with the digital advertising, O2O (Online-to-Offline), or social media landscape. - Entrepreneurial Mindset: Experience in a high-growth startup environment or "0-1" project phase where ambiguity is the norm. - Global Perspective: Experience working within international teams or managing cross-border business interests. - Product Fluency: A strong interest in how product features (like Search, LIVE, and POI) drive user behavior and merchant ROI. Job Information [For Pay Transparency]Compensation Description (Annually) The base salary range for this position in the selected city is $88920 - $159600 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice.