TeleTech

Operations Research Analyst

TeleTech$86K — $198K *
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience as an Operations Research Analyst
  • Experience advising and collaborating with stakeholders
  • Knowledge of the Joint Planning Process
  • Ability to analyze operational metrics and develop recommendations
  • Proficient in preparing detailed analytic reports
  • Active TS/SCI clearance and willingness for a polygraph exam
  • Bachelor's degree

Responsibilities

  • Apply advanced operations research methodologies
  • Assess emerging technologies and adversary behaviors
  • Support development of cyberspace concepts
  • Perform quantitative gaps, risk, and performance analysis
  • Collaborate with planners and intelligence analysts
  • Drive decision-ready insights for long-term planning

Benefits

  • Health, life, disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Dependent care support
  • Recognition awards for exceptional performance
Full Job Description
Operations Research Analyst
The Opportunity:

Join a high-impact team shaping the future of the Cyberspace Operations Force through advanced analytical integration and concept development. In this role, you will apply rigorous operations research methodologies to assess emerging technologies, adversary behaviors, and force-design implications. You will support development, refinement, and validation of cyberspace concepts and perform quantitative gaps, risk, and performance analysis. The position requires close collaboration with planners, intelligence analysts, wargame designers, and stakeholders across the Joint Force to ensure analytic rigor and strategic alignment. You will help drive decision-ready insights that influence long-range planning and force design.

You Have:
  • 10+ years of experience as an Operations Research Analyst
  • Experience advising and collaborating with stakeholders to evaluate data, optimize data usage, and promote information sharing
  • Knowledge of the Joint Planning Process
  • Ability to analyze operational metrics, develop data-driven recommendations, and translate findings into decision-ready insights
  • Ability to prepare detailed analytic reports that convert complex data into meaningful information
  • Active TS/SCI clearance; willingness to take a polygraph exam
  • Bachelor's degree


Nice If You Have:
  • Experience conducting concept refinement, validation, or doctrinal assessment
  • Experience developing Measures of Effectiveness (MOEs), Measures of Performance (MOPs), and analytic frameworks for wargames and experimentation
  • Experience performing force design analysis, gap analysis, or comparative evaluation of capability alternatives
  • Experience supporting senior-leader decision products such as read-aheads, issue briefs, and strategic summaries
  • Experience with advanced analytic tools such as Python, R, or MATLAB used for quantitative modeling, risk analysis, and data interpretation


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,900.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

Similar Jobs

More Jobs at TeleTech

More Aerospace & Defense Jobs

Find similar Operations Research Analyst jobs: