GovCIO is currently hiring for an Operations Research Analyst / DataLead to support program management, data analytics, and reporting activities at Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE). This role will be responsible for providing lead support to a team of analysts to provide mission specific knowledge, execute government taskings, status reports, data calls, analytics and dashboard development, customer relationship management and various other programmatic needs. This will be a fully remote position.

• Facilitate the needs, issues, and challenges faced by the clients; perform gap analysis and recommend solutions.
• Lead support to cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.
• Ability to align data with data analytic tools such as Power BI, Tableau, and Qlik Dashboards.
• Provide trade-off analyses on technical solutions to determine the best tools and methodologies to solve complex data requests.
• Create project deliverables, including artifacts to ensure adherence to team compliance and quality standards.
• Use source data to assess the effectiveness of projects and business processes.
• Develop, gather and disseminate information and documentation among both business and technical customers in support of the Project Managers.
• Work with all team members to analyze changes in requirements and recommend the most expedient solutions in a timely manner.
• Leverage advanced writing skills to translate complicated issues from multiple information sources into a clear point of view to create a compelling, concise, and well-written narrative.
• Leverage excellent presentation development skills to prepare meeting agendas and synthesize complex information into succinct visualizations using tools such as PowerPoint.

Required Skills and Experience

• Bachelor's with 8 years (or commensurate experience) in dynamic customer delivery environments (2 years of experience may be removed for a masters degree)
• 2+ years of experience in data exploration, data cleaning, visualization, and overall data analytics

Clearance Required: Ability to attain and maintain DHS clearance (US citizenship required)

Preferred Skills and Experience:

• Experience in distributed data and computing tools including Databricks
• Experience with data modeling, mapping data flows and data design.
• Excellent data analytic and communication skills.
• Strong analytical, problem-solving, and organizational abilities.
• Ability to work independently in an extremely fast-paced environment.
• Be flexible to change direction on a moment’s notice while also tracking/executing tasks in progress.
• Ability to think “outside of the box” while communicating or dealing with a variety of situations.