Qualification - 5-8 Years of IT Infra Project/Delivery management/coordination experience.
- Good knowledge/work experience in IT Network infra deployment (Router, Switches, firewall, wireless etc.)
- Good in Communication, presentation, interpersonal skills and Stakeholder engagement.
- ITIL, PMP, Six Sigma certification will be preferred.
- Bachelors in information technology or equivalent.
- Cloud technology, CCNA, JNCIA certification or equivalent will be preferred.
Project Management & Technical Experience: - Experience in solution design and implementation in Infrastructure and Networking domains.
- Provide Project/Delivery Management services for Network deployments, including
- Resource planning.
- Task allocation and planning.
- Regular project tracking and updates.
- Manage project schedules, identifying risks and clearly communicating them to project stakeholders.
- Study Infrastructure deployment procedures and discuss with TPMs/PgM/Planners.
- Report project analysis using dashboards, reports, and decks.
- Prepare and update documents like SOP, MOP, Swim line Process diagram etc.
- Asset management.
- Forward and reverse logistics (RMA/Returns).
- Enterprise infrastructure project planning, release management and help desk.
- Vendor compliance management & program governance via KPI metrics.
- Strategy and synergy - identify the right resource & new delivery methodology.
- Adhere to ITIL standards and establish & implement effective programs and processes.
Job Responsibilities: - Build a strong relationship with customer and other stakeholders
- Best practices, work instructions, processes, tools & ensuring high quality and timely deliveries.
- Project performance assessment, audits, deployment/implementation projects
- Strong analytical skills and coordinate with cross-functional teams.
- Project forecast, Planning, and Effective managing project team for a successful project delivery with the highest customer satisfaction
- Manage a large team to provide single point ownership for the service delivery in the areas of infrastructure delivery management Services.
- People, performance & vendor management.
- Oversee the safety of the team and implement safe working environment & practices.
- Work at customer site and Flexibility working in hours.
- Work on new projects, RFP, SOW, Transition and Go-Live support.
Mandatory SkillsIT Infrastructure & Network Project Management/Project Planning, Resource Management/Vendor & Stakeholder Management/ITIL & Service Delivery/SOP/MOP & Process/Resource Management
