Job Title:
Operations Manager
Location:
OR - Portland
What you'll do:
The Operations Manager will be reporting to and working directly with the Director of Operations.
Primary responsibilities (85%+ of team member’s time will be dedicated to primary responsibilities)
Coordinate client requests across 10-member operations team.
Help lead the design and implementation of next generation knowledge and communication center.
Time permitting, assist with Salesforce Integration with our Portal, Utilization by internal personnel, and effectiveness of platform.
Implement policies and strategies to improve productivity and efficiency levels.
Help refine processes and policies in areas of operations.
What you'll need:
5+ years of related experience in Data Analytics & Data Management or similar field.
Bachelor's degree in business with 7-10 years of work experience in operations, process improvement, or equivalent
Highly organized, detailed and task oriented
Excellent time management skills
Exceptional problem-solving, decision-making and quantitative skills
Persuasive communication skills, both written and verbal, including the ability to tailor communications to a broad range of audiences
Ability to build trust-based relationships and effectively collaborate
Self-starter who can identify problems, outline solutions, and drive execution
Advanced knowledge of MS office, especially Excel
Banking, Fintech, and/or payments experience a plus
Salesforce experience / knowledge a plus
Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!
