Vets First Choice

Operations Manager

Vets First Choice$103K — $155K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of general warehouse experience including 3+ years in a supervisory role.
  • Strong knowledge of production functions and warehouse operations.
  • Basic PC skills with machine certification (training provided).
  • Understanding of Lean, Six Sigma, and 5S principles.
  • High school diploma or equivalent required.

Responsibilities

  • Ensure departmental goals are met efficiently and timely.
  • Oversee compliance with hazardous and international shipment regulations.
  • Monitor workflows and troubleshoot equipment to maintain productivity.
  • Understand the impact of departments on internal and external customers.
  • Track and prioritize daily order fulfillment by division and ship code.
  • Research and rectify productivity issues to meet budget goals.
  • Hire and train new team members, conduct reviews, and manage conflict.

Benefits

  • Participation in special projects.
  • Opportunity for professional development and training.
  • Comprehensive performance management processes.
  • Dynamic work environment with a focus on team collaboration.
  • Engagement in process improvement initiatives.
Full Job Description
JOB OVERVIEW:

Responsible for ensuring the goals for designated department(s) are met in a timely and efficient manner. Hires new team members, including Supervisors, conducts performance reviews, recommends wage increases, monitors attendance, and responsible for conflict resolution. Tracks daily, weekly, and monthly hour usage and work completion levels to meet or exceed established budgets. Researches, identifies, and corrects issues that cause inefficiencies in productivity and accuracy. Responsible for maintaining a complete understanding of all all building functions and detailed understanding of their assigned departments,

KEY RESPONSIBILITIES:

  • Responsible for ensuring the goals for the designated departments are met in a timely and efficient manner.
  • Ensures proper compliance with all state, federal and international regulations as they pertain to hazardous shipments and international shipments .
  • Ensures sufficient coverage to complete departmental workload. Monitors and troubleshoots conveyors, pick modules, and location accuracy to maintain consistent workflow.
  • Maintains awareness and understanding of how assigned departments impacts customers, both internal and external, and the department's overall impact on the operation.
  • Responsible for maintaining a complete understanding of all assigned department functions, including computer screens and reporting.
  • Ensures that daily orders are tracked and prioritized by division and ship code to ensure all are completed in a timely manner.
  • Tracks daily, weekly, and monthly hour usage and work completion levels to meet or exceed established budgets. Researches, identifies, and corrects issues that cause inefficiencies in productivity and accuracy.
  • Hires new team members, including Supervisors, conducts performance reviews, recommends wage increases, monitors attendance, and responsible for conflict resolution. Ensures proper training processes are followed.
  • Participates in special projects and performs other duties as required.


SPECIFIC KNOWLEDGE & SKILLS:

  • Five years general warehouse experience required, including three years in a supervisory role, or the equivalent required.
  • General warehouse knowledge and strong understanding of the production functions. Basic PC skills. Strong leadership, communication, and analytical skills. Machine certification required; training provided.
  • Understanding or lean, six sigma and 5S principles
  • High school diploma or the equivalent required.


GENERAL SKILLS & COMPETENCIES:

  • Strong management and leadership skills and ability to attract, retain, motivate, develop and mentor team members for high performance
  • Lean, 6 Sigma and 5s experiences
  • Outstanding verbal and written communication skills and ability to resolve disputes effectively
  • Excellent presentation and public speaking skills
  • Excellent independent decision making, analysis and problem solving skills
  • Understand and act on financial information that contributes to business profitability
  • Ability to plan and manage successful projects; understand available resources, develop timeline, budget, assign tasks and areas of responsibility
  • Lead team(s) to achieve company goals in creative and effective ways
  • Excellent planning and organizational skills and techniques
  • Communicate effectively with senior management
  • Good negotiating skills and ability to effectively manage outsourced relationships
  • Ability to influence, build relationships, understand organizational complexities and manage conflict
  • Broad professional and managerial skills with a good understanding of industry practices and company policies and procedures


WORK EXPERIENCE and COMPENSATION:

Typically 10 or more years of increasing responsibility and complexity in terms of any applicable professional experience; 1 or more years of management experience. The posted range for this position is $103,348 to $155,023, which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc. At the time of this posting, this is position is eligible for a bonus not reflected in the posted range subject to the achievement of the plan.

PREFERRED EDUCATION:

Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus.

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 10%. Office environment. No special physical demands required.

About Vets First Choice

Vets First Choice is a healthcare technology company that provides veterinary practices with a suite of online tools to manage their businesses. The company was founded in 2010 by Benjamin Shaw and David Shaw. Vets First Choice's platform allows veterinarians to manage their inventory, prescriptions, and client communications online. The company also offers a range of analytics and reporting tools to help practices optimize their operations. Vets First Choice's mission is to improve the quality of care for animals by providing veterinarians with the tools they need to succeed.
Learn more about Vets First Choice
Size
2,000 employees
Industry
Net Income
-$50 million
Founded
2010
5 Year Trend
+250%
Revenue
$500 million
NASDAQ

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