Job Title: Operations Manager
Location: New York (This role is based in our New York office and requires a hybrid work schedule)
Overview:

The Operations Manager will lead and deploy customer agreements across our life science portfolio. This individual will own management and coordination of critical projects and work plans, delivery progress, and customer relationships. In addition, the Operations Manager will lead initiatives to improve and streamline our internal operations across the company.

A primary area of focus will be identification of critical dependencies and bottlenecks and driving successful execution across multiple departments. The ability to understand and manage complex processes, prioritize work, communicate effectively, and align multiple stakeholders will lead to success.
Key Responsibilities and Impact:

• Delivery Operations: Own complex projects and deliverables, leading internal and external coordination efforts throughout the delivery lifecycle. Ensure successful delivery of RWD products and services.
• Project Management: Independently manage multiple projects by leveraging various project management tools. Develop work plans and drive towards stated goals, leading oversight and execution efforts. Track progress, mitigate risk, and resolve issues.
• Problem Solving: Lead independent and cross-functional initiatives to resolve complex issues efficiently. Proactively identify bottlenecks, develop data-driven solutions, and oversee seamless deployment to ensure operational continuity.
• Process Improvement and Operational Scaling: Identify opportunities to improve processes and streamline internal operations, collaborating cross-functionally to structure, measure, execute, and scale. Drive knowledge and adoption at multiple levels of the organization.
• Cross Functional Collaboration: Effectively communicate with internal stakeholders. Lead and inspire cross-functional teams internally and achieve consistency in alignment on goals, status, required actions, and impact.
• Thought Leadership: Contribute to thought leadership for the development and refinement of product offerings across Verana's customer segments

What Will You Gain:

• Internal and external relationships in the life sciences space
• Experience working quantitatively with large sets of healthcare data
• Experience working in cross-functional teams and with stakeholders at different levels
• Experience end-to-end problem solving from problem identification through solution implementation and client communication
• Experience working at an in-person, small start-up culture

What You Bring To The Table:

• Undergraduate degree in business administration, public health, biological sciences, engineering, or mathematics. Other degrees of focus considered provided relevant experience exists.
• 3-6 years of experience working at a top consulting firm in a client-facing role, preferably with a healthcare focus. Experience at a healthcare-focused data/analytics or technology firm is also considered. Depending on years of experience and qualifications, the candidate may be considered for the Senior Associate role.
• Demonstrated project management experience with the ability to handle multiple projects at the same time. Must be able to create and manage work plans as well as provide both high-level oversight and day-to-day operational support.
• Exceptional communication skills, with the ability to synthesize and translate technical content to a variety of audiences. Agility to work across and develop relationships with diverse, cross-functional teams.
• Proficient in the use of analytical tools, including Microsoft Excel.
• Natural ability to stay organized and desire to reduce complexity.
• Interest in engaging directly with oncology provider organizations and/or biopharma partners to help advance their research and business-related strategies using RWE.
• Interest in Verana's offerings, curiosity to learn the nuances of healthcare data, and passion to impact the future of healthcare delivery.
• Based in New York. Occasional travel is required.

Nice To Have:

• Familiarity with data analytics and/or oncology
• Experience in technical implementations preferred
• Experience in direct oversight and supervision of junior team members
• Familiarity with project management tools, such as Jira, Microsoft Project, or other work planning and prioritization tools
• Proficiency in SQL Workbench

Benefits:

• We provide 100% health, vision, and dental coverage for employees
• 401K Match
• Flexible vacation plans
• $700 learning and wellness annual stipend
• Headspace meditation app access

Salary Range: $114,000 - $135,000 (A geographic premium may be applied to base salary)

Final note:

You do not need to match every listed expectation to apply for this position. Here at Verana, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

Caution to Job Applicants: Be vigilant against potential scams. Verana Health will never ask for payment or personal information upfront. Verify company details, cross-check job offers, and trust your instincts. Any legitimate job offer will be received by a Verana Health email account (not via gmail, text or other means) Report suspicious activities to protect yourself and others in the job-seeking community.

#LI-REMOTE

Pay ranges may vary for market conditions, location, and experience.

National Pay Range

$114,000-$135,000 USD