SEGRA

Operations Manager South Carolina

SEGRA$86K — $107K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of 5 years of experience in Telecommunications is required.
  • Proficient in Excel for technical analytics and reporting.
  • At least 2 years of team management experience.
  • Experience in voice, data, and transmission systems/networks.
  • Technical bachelor's degree or equivalent work experience is preferred.

Responsibilities

  • Manage and provide technical guidance to Field Operations Technicians and OSP engineering staff.
  • Analyze and modify telecommunication installation processes and standards.
  • Set project priorities and deadlines to align with departmental objectives.
  • Oversee project budgets and ensure teams adhere to budget constraints.
  • Resolve maintenance/trouble tickets in a timely fashion.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Life insurance coverage.
  • 401(k) matching contributions.
  • Flexible Spending and Health Savings Accounts available.
  • Tuition and gym reimbursements offered.
  • Generous vacation and paid time off, including holidays.
  • Dedicated volunteer days and parental leave support.
  • Additional insurance options like legal, accident, hospital indemnity, and pet insurance.
Full Job Description
Segra is searching for a qualified and experienced Operations Manager (South Carolina) to join us in a full-time capacity.

Location Requirement:

The work arrangement for this role is five (5) days in the office.

Role Overview:

Manages a team that will perform tasks of considerable technical difficulty that includes analyzing, evaluating, designing, planning, or modifying a wide variety of telecommunication installation types.

Responsible for daily technical guidance, assistance, and supervision of Field Operations Technicians and Outside Plant (OSP) engineering/construction staff. Must be able to clearly identify job and project priorities to meet departmental and company objectives. This will include setting appropriate project due dates, managing the team to meet these due dates, ensures team manages to project budgets, and ensures the team is resolving maintenance/trouble tickets in a timely manner.

Qualifications:
  • Minimum of 5 of years of experience in Telecommunications is required.
  • Must have experience working with Excel.
  • Must have at least 2 years of experience managing a team.
  • Experience with voice, data, and/or transmission systems/networks.

Preferred Qualifications:
  • Education: Technical bachelor's degree or equivalent work experience.
  • High level of experience with DWDM, SONET, and IP equipment and technologies.
  • Experience with voice, data, and transmission systems and networks.
  • Telecommunication installation support and management functions.
  • Development and knowledge of telecommunication standards related to central office and equipment installation.
  • Competence with AC/DC power, infrastructure, cabling, and distribution systems. Knowledge of OSP Engineering and Construction.
  • Basic knowledge of OSHA guidelines and industry safety practices.
  • Outstanding computer, written, verbal communication skills, and excellent analytical problem-solving abilities.


Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:
  • Medical, dental, vision insurance
  • Life insurance
  • 401(k) match
  • Flexible Spending/Health Savings Accounts
  • Tuition and gym reimbursements
  • Vacation/PTO, paid holidays, floating holidays
  • Volunteer days, parental leave
  • Legal, accidental, hospital indemnity, identify theft, pet insurance


Pay Range:

$86,205 - $107,835

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

About SEGRA

SEGRA is a telecommunications company that provides fiber-based broadband services to residential and business customers in the southeastern United States. The company was formed in 2018 through the merger of Lumos Networks and Spirit Communications. SEGRA's services include high-speed internet, voice, and video services, as well as cloud and managed services. The company is headquartered in Asheville, North Carolina, and has operations in Virginia, West Virginia, North Carolina, South Carolina, Georgia, and Florida.
Learn more about SEGRA
Size
1,000 employees
Industry

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