Hands-on understanding of ready-mix operations is strongly preferred
Proven experience in dispatch, logistics, or high-paced operations
Working knowledge of plant maintenance systems like welding and electrical
Experience in customer relationship management
Comfortable using operational and dispatch software
Background in construction or project management is a plus
Responsibilities
Oversee daily operations of multiple ready-mix concrete plants
Guide dispatch teams for optimal scheduling and routing
Ensure effective execution of preventative maintenance programs
Build and maintain strong customer relationships
Utilize technology to monitor KPIs and drive data-driven decision-making
Coach and mentor teams across various plant functions
Enforce safety and quality standards aligned with company principles
Monitor operational costs and profitability
Benefits
Fostering a culture of accountability and growth
Opportunities for professional development and team building
Commitment to safety and high-quality standards
Supportive company values centered on integrity and trust
Dynamic work environment across multiple sites
Full Job Description
Your Mission & Key Responsibilities
Lead Multi-Plant Operations: Oversee daily production, dispatch, maintenance, and delivery functions across multiple ready-mix concrete plants. Ensure operational efficiency, cost control, and consistent execution.
Master Dispatch & Logistics: Guide dispatch teams to optimize scheduling, routing, and on-time delivery. Balance customer needs with operational capacity in real time.
Drive Plant Maintenance Excellence: Ensure preventative maintenance programs are executed effectively. Oversee plant upkeep-including welding, electrical, and plumbing systems-to minimize downtime and protect operational continuity.
Champion Customer Success: Build and maintain strong customer relationships. Address concerns quickly and professionally, always with a solutions-oriented mindset.
Leverage Technology: Use dispatch systems, reporting tools, Microsoft Office, and operational software to analyze performance data, monitor KPIs, manage costs, and drive informed decision-making.
Build & Develop High-Performance Teams: Coach and mentor plant managers, supervisors, drivers, and dispatch personnel. Foster a culture of accountability, growth, and continuous improvement.
Own Safety & Quality Standards: Embody and enforce SRM's 5 Principles: Safety, Quality, Kindness, Cleanliness, and being a Go-Getter. Ensure compliance with DOT, environmental, and company standards across your district.
Drive Financial Performance: Monitor budgets, material costs, labor efficiency, equipment utilization, and district profitability. Turn operational data into actionable improvements.
What Sets You Apart
Concrete / Ready Mix Experience (Preferred): Hands-on understanding of ready-mix operations, batching, delivery logistics, and plant functionality is strongly preferred.
Dispatch & Operational Leadership: Proven experience managing dispatch, logistics, or high-paced operations where coordination and timing are critical.
Maintenance Knowledge: Working knowledge of plant maintenance, including welding, electrical systems, and plumbing infrastructure. Ability to lead preventative maintenance efforts and oversee repairs.
Strong Customer Service Background: Experience building and maintaining client relationships, resolving challenges, and representing operations in a professional and solution-driven manner.
Tech-Savvy & Data-Driven: Comfortable using Microsoft Office, dispatch software, reporting systems, and digital tools to manage performance and communication.
Leadership with Character: 5+ years of leadership experience preferred. You lead with accountability, integrity, and consistency. You know how to build trust, set expectations, and hold teams to high standards.
Construction / Project Management Experience (Considered): Candidates with strong construction or project management backgrounds will be considered if they bring operational leadership ability and cultural alignment with SRM's values.
