Operations Manager

REIC

$75K — $95K *
Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in operations management or related fields
  • Strong leadership and communication skills
  • Proficient in fleet management and rental operations
  • Data analysis and process improvement expertise
  • Passion for safety and teamwork
  • Bachelor's degree or 10+ years of relevant experience

Responsibilities

  • Lead and develop a team of service technicians and office staff
  • Cultivate a customer-centric and safety-focused culture
  • Manage scheduling and ensure equipment readiness
  • Maintain high equipment quality and safety standards
  • Enhance customer satisfaction through reliable service
  • Oversee budget management and performance tracking
  • Collaborate with senior leadership on growth strategies

Benefits

  • Health, dental, and vision insurance for employees and families
  • 401(k) with company matching after 60 days
  • Three weeks paid time off plus nine holidays
  • Continuous professional development and leadership training
  • Company-sponsored volunteer opportunities
  • Supportive, family-oriented workplace culture where employee input is valued
Full Job Description
Operations Manager - Lead, Inspire, and Drive Excellence

We9re growing fast and looking for a Chaska, MN based Operations Manager who9s passionate about leading and developing people, optimizing processes, and creating a positive, high-performing equipment service centers.

What You9ll Do

As an Operations Manager, you9ll oversee the day-to-day operations of a busy equipment rental branch - ensuring exceptional customer service, safety, and team performance. You9ll be the driving force behind our local success, leading by example and empowering your team to achieve operational excellence.

You will:

  • Lead, coach, and develop a team of equipment service technicians and office professionals.


  • Uphold a strong customer and safety focused culture.


  • Oversee scheduling, equipment readiness, and workflow efficiency.


  • Ensure top-quality equipment standards and strong safety practices.


  • Drive customer satisfaction through responsive, reliable service.


  • Manage budgets, costs, and performance metrics.


  • Collaborate with senior leadership on business goals and growth strategies.


  • Promote a culture of teamwork, accountability, and continuous improvement.


What You Bring

  • Proven experience managing multiple departments including operations, service, or technical teams.


  • Strong leadership, communication, and problem-solving skills.


  • Knowledge of fleet management (dispatching and scheduling), rental operations, or related industries.


  • Ability to analyze data, improve processes, and meet performance goals.


  • A passion for safety, teamwork, and creating a positive work culture.


  • Bachelor9s degree or 10+ years of relevant management experience.


Why You9ll Love REIC Rentals

  • Competitive salary + bonus opportunities


  • Health, dental, and vision coverage for you and your family


  • 401(k) with company match after 60 days


  • 3 weeks PTO + 9 paid holidays


  • Ongoing professional development and leadership training


  • Company-paid volunteer opportunities


  • A supportive, family-style culture where your ideas and leadership matter


Apply now to take your career to the next level with REIC Rentals.

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