Operations Manager

Refresco

• $80K — $95K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree in a related field.
  • 7+ years in production management; beverage industry experience preferred.
  • Proven leadership in a production environment.
  • Strong team collaboration skills across functions.
  • Excellent communication skills, both verbal and written.
  • Ability to manage complex issues with minimal supervision.
  • Organized, adaptable, and detail-oriented.

Responsibilities

  • Ensure compliance with health, safety, and food quality standards.
  • Lead and manage plant operations and personnel actions.
  • Conduct training and performance evaluations for team members.
  • Direct budgeting and financial planning for the plant.
  • Monitor production quality and address any operational concerns.
  • Communicate production requirements and metrics to management.
  • Foster a safety-first environment to minimize workplace risks.

Benefits

  • Medical, dental, and vision insurance options.
  • Health Savings Accounts and Flexible Spending Accounts available.
  • Short-term and long-term disability insurance.
  • Pet insurance and legal benefits included.
  • 401(k) savings plan with company match.
  • Generous paid time off including holidays and sick days.
  • Well-being benefits and employee discount programs.
Full Job Description
Position Description

The Manager Operations is responsible for the entire manufacturing plant operations. Directs the plant through supervision, sharing information, taking or directing corrective action as required and recognizing achievements.

Essential Job Functions:

  • Adhere to and ensure compliance to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and wear the required personal protective equipment (PPE) while in the warehouse or production areas.
  • Adhere to and ensure compliance to food quality and food safety as per quality standards and/or Safe Quality Food requirements.
  • Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.
  • Provides training, direction and instruction and conducts performance evaluations.
  • Provides guidance and training on work standards and expected outcomes.
  • Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations.
  • Direct and coordinate the activities of the Plant and establish and maintain budget control for area of scope.
  • Development of the team and continuous improvement in the performance of all team members by setting clear and challenging goals and objectives.
  • Operates the plant in accordance with corporate and plant policies, customer requirements, approved budgets.
  • Participates in the development of the annual department budget and strategic long-term planning.
  • Communicate plant production related requirements and solutions to the relevant departments.
  • Analysis of plant results, discussing areas of concern with the management team.
  • Conduct plant production meetings with plant employees, and salary employees.
  • Directly observe operating departments on a regular basis to ensure the quality of production and adherence to sanitation and safety standards.
  • Ensures the fulfillment of customer orders within the specifications of quality, quantity and cost.
  • Manages the assigned business metrics including yield, labor efficiency, and overhead expenses.
  • Demonstrates leadership to ensure consistent quality of work.
  • Maintains effective communication of expectations and goals throughout the plant environment.
  • Develop and communicate business impact with weekly, monthly, and quarterly performance reports and presentations. Make regular presentations to the Management team on performance.
  • Ensure compliance to all OHSA and environmental regulatory and corporate standards. Investigate and identify root causes of any non-compliance.
  • Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization.
  • Oversee effective deployment of human resources throughout the plant and ensure the correct administration of the collective Bargaining Agreement, if applicable.
  • Responsible for reviewing SQF Annual Review checklist with Management.
  • Jointly responsible for site security /Food defense and product quality.
  • Key member of the Business Continuity Team: decision making, oversight and investigating actions arising from a crisis management incident.
  • Represents the company in a positive manner at all times.
  • Will act as the back-up Plant Manager as needs arise.


Required Skills:

  • Proven Leadership experience in a Production environment.
  • Strong team player who is able to work across multiple functions.
  • Able to work under deadline pressures.
  • Organized and detail oriented, adaptable to change.
  • Excellent interpersonal and communication skills, verbal and written.
  • Performs work under minimal supervision. Handles complex issues and problems and refers more complex issues to higher-level staff.
  • Provides leadership, coaching, and/or mentoring to a subordinate group.


Competencies:

  • Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success.
  • Communication Skills - Communicate effectively with direct reports and all levels of the organization. Collaborates to ensure smooth workflow.
  • Decision Making & Judgment - Make informed decisions with sometimes limited data, learning from outcomes.
  • People Management - coach others regardless of performance level; help others identify key goals and use their talents to achieve those goals; build relationships; offer praise and recognition.
  • Ownership - Proactively take initiative and responsibility for tasks and challenges, demonstrating independent thinking
  • Problem-Solving Skills: Ability to quickly identify and resolve operational issues.
  • Financial Acumen: Manage budgets, control costs, and analyze the financial impact of decisions.
  • Technology: Ability to navigate SCADA software (CC+I, GE Proficy, Inductive Automation)
  • Cognitive: Ability to analyze data and process parameters to optimize production.
  • Safety and Risk Management: Participation in safety audits and inspections to ensure a safe working environment.


Education and Experience:

  • Undergraduate degree in a related field.
  • 7 years + work experience in production management, beverage experience highly preferred.


Working Conditions:

  • Work Schedule: Weekdays, weekends, afternoon, evenings, overnight and holidays may be required.
  • Work Environment: Operating in a fast-paced production plant with numerous moving parts. Noise level requires hearing protection, and temperatures can get very hot / and or relatively cold. The environment is structured and supervised.


Travel Requirements:

  • Travel anticipated: Rarely


Physical Requirements:

  • Visual/Sensory - This position requires regular need to give moderate attention with one or two senses at a time.
  • Mental Stress - There is pronounced pressure from deadlines, production quotas, accuracy and or similar demands.


Other Duties:

  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.


Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits:

  • Medical/Dental/Vision Insurance
  • Health Savings Accounts and Flexible Spending Accounts
  • Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
  • Short-term disability and long-term disability
  • Pet Insurance
  • Legal Benefits
  • 401(k) Savings Plan with Company Match
  • 12 Paid Holidays
  • Vacation Days and Paid Sick Time Off Days
  • Well-being Benefit
  • Discount and Total Reward Programs


Join Refresco TODAY and enjoy a rewarding CAREER!

Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc. Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.

Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.

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