Solera Holdings

Operations Manager Project Management Select

Solera Holdings • $100K — $120K *
New York, NY 10025In-Person
Finance & Insurance
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years of claims experience in insurance or relevant leadership in adjacent fields.
  • Experience in high-end property industries (interior design, fine arts, antiques, couture fashion) or equivalent education.
  • Excellent customer service skills with a focus on professionalism.
  • Top-tier organizational and problem-solving abilities.
  • Attention to detail with knowledge of insurance practices and policies.
  • Strong leadership skills for managing remote teams effectively.
  • Bachelor's degree required.

Responsibilities

  • Lead a team of 8+ Comprehensive Project Managers to meet performance goals.
  • Provide regular recognition and feedback to team members based on their performance.
  • Manage the team to achieve success metrics in quality, cycle time, and accuracy.
  • Monitor team capacity, cycle times, and objectives to ensure efficiency.
  • Train and support the onboarding process for new Project Managers.
  • Exemplify professionalism and maintain excellent communication throughout the team.
  • Assess claim situations and tailor service approaches to meet customer needs.

Benefits

  • Opportunity to lead a dynamic project management team in a specialized field.
  • Regular feedback and recognition to encourage employee performance.
  • Work within a high-net-worth claims environment, enhancing professional connections.
  • Engagement with diverse industries (fine arts, antiques, couture) for broader expertise.
  • Chance to develop leadership skills while managing remote teams effectively.
Full Job Description
Field Manager - Comprehensive Project Management Team

Responsibilities:
  • The Field Manager of the Comprehensive Project Management Team will lead a team of (8 +) Comprehensive Project Manager members to achieve defined performance metrics.
  • Knowledge in the insurance industry and/or collectible genres, as evidenced by education and career experience in a field such as insurance, interior design, art conservation, exhibition or curatorship, antiques, couture fashion or other fine articles of personal property.
  • This person must be extremely detail-oriented and possess excellent problem solving and leadership skills.
  • Provide team members with regular recognition and feedback based on performance metrics
  • Manage the team to achieve Field Operations success metrics of Quality, Cycle time & Accuracy
  • Monitor capacity, cycle time, goals and objectives for the team
  • Oversee, train and support the onboarding of new Project Managers
  • The successful candidate will exemplify professionalism, have excellent communication skills, strong organizational skills and familiarity with the high-net-worth realm of claims.


Qualifications:
  • 5+ years of claims experience in the insurance industry or relevant leadership work in adjacent fields.
  • Experience working in the insurance industry or around a high-end property industry such as interior design, fine arts, antiques, high end furniture, fine textiles and rugs, and designer or couture closing and/or equivalent education in the relevant areas.
  • Excellent customer service skills.
  • Top of the line organizational skills.
  • Strong attention to detail, with knowledge of insurance policies and claims practices.
  • Extremely detail and execution oriented with problem solving and leadership skills.
  • Professional customer service focused demeanor and excellent communication skills.
  • Ability to manage day-to-day operations of a team of remote employees based within your region.
  • Ability to assess a claim situation and define a services approach which meets the needs of the customer.
  • Excellent written and verbal communication skills.
  • Bachelor's degree required.


It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

About Solera Holdings

Solera Holdings, Inc. is a global leader in risk and asset management data and software solutions for the automotive and insurance industries. The company was founded in 2005 and is headquartered in Irving, Texas. Solera's solutions are used by more than 235,000 customers in over 90 countries, and the company has over 6,600 employees worldwide. Solera's products and services include vehicle valuation and identification, collision repair and claims management, and risk and asset management software. The company is committed to using data and technology to improve the efficiency and accuracy of the automotive and insurance industries.
Learn more about Solera Holdings
Size
6,600 employees
Industry
Consumer Technology
Founded
2015
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Solera Holdings

More Finance & Insurance Jobs

Find similar Operations Manager Project Management Select jobs:

NationwideNew York, NY