Description
The Operations Manager is the Perry-Miller Streiff Group's efficiency guru - the operational backbone of a founder-led, fast-moving team who knows how to activate everything already available across the Perry-Miller Streiff Group. You will own day-to-day operations, systems, financial administration, and team accountability, serving as the primary liaison between leadership, staff, agents, and vendors. You will help the team lead, Ryan Streiff, directly pursue growth opportunities - both internally and through expanding the team's target markets. We're looking for a discerning, grounded operator - data-driven, resourceful, humble, hungry, and people-smart - who turns big, fast-moving vision into calm, scalable execution without missing a beat for clients.
Responsibilities
• Lead daily operations, ensuring seamless coordination and efficiency across all departments.
• Serve as quality-control partner, keeping brand, systems, and output aligned with team standards and the broader DPM/Ebby/BHHS platform.
• Track state and MLS licensing compliance across all agents, in close partnership with DPM/Ebby/BHHS compliance resources.
• Own team P&L reporting, payroll administration, and budget tracking, with clean, timely reporting to leadership.
• Translate the Team Lead's vision into measurable, scheduled execution plans, and manage technology and facility decisions in partnership with the broader platform.
• Champion and help sustain PMSG's in-office, face-to-face culture - the connective tissue behind the team's results.
• Help the sales team maximize production, as well as expand territories in the luxury space.
Qualifications
• 3+ years of experience in operations, business management, or real estate support/leadership.
• Residential real estate experience - strongly preferred.
• A genuine alignment with an in-office culture - someone glad to be a steady, in-office presence for the team.
• A resourceful, efficiency-first mindset - energized by activating what already exists across PMSG, DPM, Ebby, BHHS, and beyond, rather than building from scratch.
• Demonstrated ability to lead through influence rather than direct authority - critical for coordinating independent agents who are not employees.
• Strong financial reporting, budgeting, and payroll knowledge, with advanced Excel/Google Workspace and CRM/transaction-software proficiency.
