DescriptionLead with Excellence: Clinic Operations ManagerWhat We're Looking For:- Minimum 5 years of experience in physician clinic management
- Multi-clinic management experience preferred
- Strong leadership and operational management skills in a healthcare setting
- Experience with budgeting, financial oversight, and performance metrics
- Knowledge of regulatory compliance, HIPAA, and healthcare operations
- Ability to manage staff, workflows, and departmental performance effectively
Education:- College degree preferred (Healthcare Administration, Business, or related field)
Special Skills & Knowledge:- Ability to interact tactfully and professionally with physicians, staff, patients, families, and the public
- Knowledge of healthcare information systems design and operations
- Strong communication, organizational, and problem-solving skills
- Ability to perform job duties requiring extended periods of walking and standing
What You Will Do:As a Clinic Operations Manager, you will oversee the daily operations of clinic and business office functions, ensuring efficient workflows, high-quality service, and alignment with organizational goals.
- Lead and manage day-to-day clinic operations, staff, and supervisors
- Ensure departmental goals, priorities, and performance standards are consistently met
- Monitor productivity, workflow efficiency, and operational effectiveness
- Develop, implement, and improve processes to enhance quality and reduce costs
- Oversee hiring, onboarding, training, performance management, and staff development
- Ensure compliance with organizational policies, regulatory requirements, and HIPAA standards
- Maintain accurate records, operational data, and financial accountability
- Manage clinic budgets, perform variance analysis, and monitor financial performance
- Coordinate staffing based on patient volumes and operational needs
- Foster collaboration across departments and maintain strong working relationships
- Support performance improvement initiatives and contribute to quality outcomes
- Ensure excellent patient, employee, and customer service experiences
- Promote a culture of teamwork, accountability, and continuous improvement
HIPAA Requirements:- Maintain knowledge of and compliance with all applicable HIPAA regulations
- Ensure appropriate use and protection of electronic medical records based on job function
- Safeguard patient demographic and location information
- Maintain confidentiality and adhere to guidelines regarding information sharing, including media interactions
Safety Requirements:- Maintain knowledge of and adhere to all applicable safety practices
- Follow policies related to incident reporting and exposure control plans
- Practice proper hand hygiene and infection control procedures
- Participate in environmental rounds to ensure a safe environment for patients and staff
