ACRT Pacific, LLC.
Full time Regular
Role DescriptionThe Operations Manager - Northern California reports to the Senior Operations Manager at ACRT Pacific. This position plays a key role in leading field operations across Northern California, with primary responsibility for supporting the Pacific Gas and Electric (PG&E) contract. The Operations Manager is responsible for safe, high-quality, productive, and financially responsible execution across a complex regional operation and serves as a key connection between field teams, senior leadership, corporate partners, and the client. This position requires strong operational judgment, leadership, communication, and the ability to manage priorities across a geographically dispersed workforce.
Essential Duties & ResponsibilitiesOperations Leadership & Execution
- Lead daily field operations, including oversight of field teams and supervisors, workforce planning, scheduling, and resource utilization.
- Ensure contract requirements, client expectations, safety standards, productivity targets, and quality requirements are consistently met.
- Monitor operational results, identify risks or performance gaps, and develop action plans to support safe and effective execution.
- Maintain regular in-person presence with teams throughout the Northern California area of responsibility.
- Support project start-ups, new business implementation, and strategic initiatives in partnership with senior operations leadership.
People Leadership & Development
- Provide leadership and direction to assigned field teams and supervisors.
- Develop team capability through employee training, supervisor development, performance support, and operational coaching.
- Manage time and attendance approvals and reinforce consistent performance and accountability expectations.
- Support workforce planning, staffing needs, and employee development in partnership with senior operations leadership and corporate support teams.
Client, Financial & Business Management
- Serve as a primary operational liaison among field staff, corporate support teams, senior management, and the client.
- Manage local budgets, profitability goals, resource planning, and operational performance metrics.
- Prepare reports, presentations, analyses, action plans, and other business documents to support operational decision-making.
- Build and maintain effective working relationships with client representatives, internal partners, and other stakeholders.
Maintain State, Local, & Organizational Compliance
- Ensure operations are conducted in accordance with applicable company policies, client requirements, safety standards, and legal or regulatory requirements.
- Support emergency response and other operational needs in accordance with safety requirements, applicable law, and client expectations.
- Conduct work in a safety-conscious manner and reinforce safe work practices across assigned operations.
Other Duties as assigned.
RequirementsMinimum Qualifications:- Education: Two- or four-year degree in Forestry, Horticulture, Natural Resources, or a related field; or four (4) years of Utility Vegetation Management experience in lieu of a degree.
- Experience: Minimum of three (3) years of Utility Vegetation Management experience and at least one (1) year of supervisory experience.
- Certification: ISA Certified Arborist credential required.
- Location: Must live within the Northern California area of responsibility or relocate within a reasonable distance, as determined by senior management, within 90 days.
Preferred Qualifications:- Supervisory experience in Utility Vegetation Management.
Desired Skills:- Ability to learn and use company, client, or job-specific software systems.
- Proficiency with Microsoft Office [Word, Excel, PowerPoint, Outlook] or similar software suite.
- Strong verbal and written communication skills and the ability to communicate effectively with field employees, senior management, corporate partners, customers, and clients.
- Demonstrated critical thinking skills and ability to exercise sound judgment to make business decisions.
- Ability to analyze operational performance information and use data to support decisions, action planning, and follow-through.
- Ability to manage competing priorities across a geographically dispersed operation.
- Knowledge of budgeting, profitability, resource planning, and operational performance management.
- Ability to coach supervisors and employees, reinforce expectations, and support consistent execution.
Employee Training- All employees are required to complete assigned company safety and driver training, as applicable to the position.
Office- This position works across office, remote, client, and field settings and is expected to maintain regular in-person presence with assigned teams throughout Northern California.
Additional:Department & Division: Operations - ACRT Pacific
Exempt Status*: Exempt
Reports to**: Senior Operations Manager
Works with Inside Company:- Field leadership & personnel
- Corporate teams
- Senior operations leadership
Works with Outside Company:- Clients, customers, vendors, and other stakeholders as necessary
Working Conditions:- Office, remote, client, and field environments.
- Field visits may involve outdoor environments, varying weather conditions, and uneven terrain.
Supervisor Responsibilities:- Provides direct operational leadership to assigned field teams and supervisors, including workforce planning, performance support, coaching, development, time and attendance oversight, and day-to-day accountability for operational execution.
Physical Requirements:- Must be able to remain in a stationary position for long periods of time.
- Repeat motions that may include the wrists, hands, and/or fingers.
- Must be able to lift and/or carry up to 40 pounds, including field equipment and water bags.
- Must be able to walk for extended periods of time, including over uneven, rough, and/or sloped terrain.
- Must be able to frequently stand, bend, stoop, kneel, crouch, and reach while performing field duties.
- The ability to communicate information and ideas so others will understand.
- Must be able to exchange accurate information in these situations.
- Ability to observe details at close range (within a few feet of the observer).
- Occasional standing, walking, reaching, stooping, kneeling, and crouching.
- Must be able to wear required personal protective equipment when in field environments.
Travel Requirements:- Frequent regional travel is required, including travel multiple times per week and overnight travel when needed for team support, client meetings, project start-ups, and other business needs. Weekly in-person presence with assigned teams is expected.
Compensation:- Salary Range: $135,000 - $148,000 annually.
*This position is classified as exempt based on the job duties. However, based on the FTE, salary level of the employee, or federal/state/local laws, the employee may be classified as non-exempt.
**The company reserves the right to make changes to the reporting structure for this position due to business needs.
Company: ACRT, Inc.
