Summary: The Operations Manager role is a key position in the future growth strategy of the Nevada region as the company continues to rapidly expand its business in the region. This position will appeal to a highly motivated individual who will be managing a team of truck drivers and technicians, as well as leading CNG delivery and operations, facilities management, operational logistics and equipment maintenance in the region. The Operations Manager will provide technical assurance for the efficient and optimum running of platforms and related facilities. The role will require a customer focused individual with an ability to grow a loyal customer base through superior service.
Schedule: - This position holds normal business hours, but is always ready to support 24 hour operations
- Frequent travel within region, with occasional travel outside the assigned area
Duties & Responsibilities: - Own full P&L accountability for CNG delivery and operations within the hub/region, driving revenue growth, cost control, margin performance, and adjusting operational budgets to promote profitability
- Plan and monitor day-to-day operations to ensure smooth, efficient running of the business
- Develop, lead, and manage a world-class operations and technical support team, including Hub Supervisors, drivers, technicians, and support staff
- Translate company goals into regional targets, holding the team accountable for delivery
- Champion a strong safety culture and HSE program across the region, ensuring full compliance with internal policies and DOT/government regulatory standards, and driving continuous improvement in incident reporting, behavioral-based observations, and hazard identification
- Identify and execute continuous improvement initiatives across logistics, trailer delivery coordination, and hub operations to maximize operational efficiency and effectiveness
- Build and maintain strong relationships with key accounts and oversee customer support processes to ensure high service standards, satisfaction, and long-term client retention
- Liaise with internal stakeholders across logistics, engineering, sales, HSE, and HR to align decisions, set strategic goals, and drive superior business performance
- Initiate and execute strategic growth initiatives for the region
- Act as the primary escalation point for major operational, safety, and personnel issues within the hub/region
- Represent the region in company-wide leadership discussions, providing visibility into performance, risks, and opportunities
- Lead special projects and cross-functional initiatives on behalf of the region
Requirements: - 10+ years of oil and gas experience, or industrial experience with a background in gas compression or trucking logistics
- Preferred candidates will have a bachelor's degree in engineering or a STEM related field (years of experience could be considered in-lieu of a degree)
- Demonstrated performance in driving all aspects of a HSE culture
- Strong technical knowledge of operations management (experience overseeing facilities, logistics, equipment and fleet)
- Technical expertise in the maintenance and operation of natural gas piping and distribution equipment is an asset
- Strong understanding of DOT Regulations and historical track record of FMCSA adherence
- Excellent communication skills, interpersonal skills and an ability to deal tactfully with a wide range of personalities
- Demonstrated ability to develop and maintain key interdepartmental stakeholder engagements
- Excellent time management and decision-making skills in order to drive efficiency and meet short notice deadlines
- Participative management, advocating teamwork and a positive atmosphere
- Working knowledge of data analysis and performance/operation metrics
- Proficient in the use of MS365, and other computer programs
