MV Transportation, Inc

Operations Manager

MV Transportation, Inc$76K — $94K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-3 years of management experience in airport, transit, or shuttle operations.
  • Preferred experience in airport operations.
  • Background in scheduling and personnel management/training.
  • Ability to work independently with strong written and verbal communication.
  • Understanding of contractual obligations related to operations.
  • Familiar with company policies for consistent assessment of driver's performance.
  • Experience in managing in a fast-paced environment.

Responsibilities

  • Manage on-time performance and driver availability.
  • Oversee customer relations via direct contact and outreach.
  • Identify, select, and train location staff while mentoring them.
  • Communicate effectively and frequently with staff and support teams.
  • Assist in safety and training oversight to comply with regulations.
  • Contribute to maintaining the division's safety culture.
  • Maintain routine client contact to meet or exceed expectations.
  • Conduct periodic departmental audits as required.
  • Review key operational metrics daily, weekly, and monthly.
  • Implement and adhere to company policies and procedures.
  • Participate in labor and employee relations activities at the location.

Benefits

  • Comprehensive PPO Medical for employee and dependents.
  • Medical HSA options available for family.
  • Prescription coverage for employee and dependents.
  • Dental and vision care coverage for employee and family.
  • Telemedicine services included.
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
  • Life, AD&D, and group accident insurance.
  • Critical illness and hospital indemnity coverage.
  • Short-term and long-term disability benefits.
  • Employee Assistance Program (EAP) support.
  • 401(k) retirement plan offered by the company.
Full Job Description
Responsibilities

MV Transportation is seeking an Operations Manager for proposed business who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. The Operations Manager is primarily responsible for but not limited to:
  • Effectively manage on-time performance and driver availability.
  • Effectively manage customer relations through both direct contact and outreach programs.
  • Identify, select, train and mentor location staff.
  • Effectively and frequently communicate with location staff and support team members.
  • Assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
  • Contributes to maintain the safety culture of the division.
  • Maintain client contact routinely to meet or exceed expectations.
  • Assist with conducting periodic departmental audits.
  • Daily, weekly and monthly review of key operational metrics.
  • Implement, promote and adhere to company policies and procedures.
  • Participates in location labor and employee relations activities.


Qualifications

Talent Requirements:
  • Must have one (1) to three (3) years of management experience in a similar sized airport, transit, or shuttle environment.
  • Airport experience preferred.
  • The ideal candidate would have experience in scheduling and personnel management and training.
  • Must be able to work independently and have strong written and verbal skills.
  • Knowledge of the contractual obligations is a must to perform this job correctly.
  • Knowledge of company policy assures that the field operator is using consistent measures to assess a drivers' activity.
  • Experience managing fast paced environment.

Starting salary range: $76,000 - $94,000

Healthcare Benefits
  • PPO Medical (Spouse, dependent children)
  • Medical HSA (Spouse, dependent children)
  • Prescription (Spouse, dependent children)
  • Dental (Spouse, dependent children)
  • Vision (Spouse, dependent children)
  • Telemedicine
  • FSA
  • HSA
  • Life
  • AD&D
  • Group Accident
  • Critical Illness
  • Hospital Indemnity
  • LTD
  • STD
  • EAP

Retirement Benefits

Company Offered 401(k)

About MV Transportation, Inc

MV Transportation, Inc. is a privately held transportation contracting firm based in Dallas, Texas. The company was founded in 1975 by husband and wife team Alex and Feysan Lodde. MV Transportation provides paratransit, fixed-route, shuttle, and school bus services to cities and counties throughout the United States and Canada. The company operates a fleet of over 15,000 vehicles and employs over 20,000 people. MV Transportation is committed to providing safe, reliable, and efficient transportation services to its customers.
Learn more about MV Transportation, Inc
Size
17,000 employees
Industry
Founded
1975

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