We are currently searching for a Technical Services Manager/General Manager for our Calvert location. Responsibilities: - Directs the Facilities' maintenance and manufacturing production towards the accomplishment of MSM's organization objectives. Develops and recommends operating policies. Directs the maintenance and manufacturing to maximize profit. - Defines and recommends maintenance and manufacturing objectives; develops specific short and long range plans and programs together with supporting budget requests. - Directs the preparation of specifications for quality, quantity, delivery and service required for purchase of equipment, supplies and materials to meet production schedules and quality standards. - Insures prompt and economical receipt of needed materials and supplies, and delivery of service to customers. - Formulates and installs standard production practices based on comparative studies of methods, costs and production figures. - Supervises installation and maintenance of all equipment used in production. - Sets up and maintains inventory controls and levels to confirm with budgets and forecasts. - Directs preparation of cost control reports, cost estimates and staffing and facilities requirements forecasts. - Primary contact for customers. Identifies opportunities for continued growth. - Motivates personnel and increase corporate identity of personnel in order to achieve the Company goals. - Responsible for recruiting, training and developing service personnel. - Formulates service programs to educate customers in the maintenance of equipment. - Oversees the maintenance of customer complaint records and accompany steps taken to resolve the situation involved. - Directs the investigation of all situations of all customer service dissatisfaction. - Ensures that personnel maintain customer good will during service period. - Performs other related duties as assigned by management. Experience/Education/Skills/Abilities: - Fifteen years of a combination of engineering, project management and management level experience within a steel mill maintenance environment - BS in Manufacturing, Engineering or a related field preferred - Leadership - A demonstrated ability to lead people and get results through others - Management - The ability to organize and manage multiple priorities - Planning - The ability to think ahead and plan over a 3 - 5 year span of time - Problem Analysis - Resolution at both a strategic and functional level - Strong Customer Orientation - Excellent interpersonal and communication skills - High performance teams and a strong team player - Commitment to Company values Primetals Technologies offers a full range of benefits starting with first day of employment. If you want to learn more about Primetals Technologies, visit our website! Req #7735