Operations Manager

Mecka AI

$90K — $120K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in operations, program management, or project management
  • Experience collaborating across multiple functions and teams
  • Strong organizational and communication skills
  • Comfortable in fast-paced, ambiguous settings
  • Proven track record of ownership and delivering results

Responsibilities

  • Own and manage cross-functional projects related to data operations
  • Transform loosely defined tasks into actionable execution plans
  • Drive progress across various teams concurrently
  • Plan and track project timelines, milestones, and deliverables
  • Unblock teams and troubleshoot issues as they arise
  • Serve as the central communication point for internal and external stakeholders
  • Support and optimize day-to-day operations and processes

Benefits

  • Work closely with company founders on key projects
  • Exposure to various operational facets including data and hardware
  • High level of autonomy and trust from the outset
  • Opportunity for career growth as the company expands
  • Influence Mecka's operational effectiveness and customer delivery strategies
Full Job Description
The Role

We're hiring a Data Operations Manager based in Toronto to work directly with Mecka's founders and core teams.

This is a high-ownership operator role. You will be given ambiguous problems and expected to own them end-to-end - from scoping and coordination to execution and delivery.

At different times, this role will look like:
  • A project manager driving timelines
  • An operations lead coordinating execution
  • A point person managing internal and customer communication

The constant is ownership and follow-through.
What You'll Work On
Cross-Functional Execution
  • Own projects that cut across:
    • Data labeling operations
    • Data capture workflows
    • Hardware logistics and deployments
  • Take loosely defined tasks and turn them into clear execution plans
  • Drive work forward across multiple teams simultaneously
Project & Program Management
  • Plan timelines, milestones, and deliverables
  • Track progress, risks, and dependencies
  • Ensure projects ship on time and meet quality expectations
  • Step in to unblock teams and resolve issues as they arise
Internal & Customer Communication
  • Act as a central point of communication between:
    • Internal teams (ops, hardware, engineering, research)
    • External customers and partners
  • Provide clear updates on status, risks, and timelines
  • Ensure alignment across stakeholders
Operational Support & Process Improvement
  • Support day-to-day operations across labeling, capture, and hardware
  • Identify gaps in processes and help improve them
  • Create lightweight documentation, trackers, and workflows
  • Help founders stay out of the weeds by owning execution
Who You Are
Required Experience
  • 4+ years of experience in operations, program management, or project management
  • Experience working across multiple functions and teams
  • Strong organizational and communication skills
  • Comfort operating in fast-moving, ambiguous environments
  • Proven ability to take ownership and deliver end-to-end
You Are
  • Highly accountable and execution-driven
  • Comfortable context-switching between projects
  • Clear, concise communicator with technical and non-technical stakeholders
  • Organized without being bureaucratic
  • Able to manage both details and the big picture
Strong Plus
  • Experience in AI, robotics, hardware, or data operations
  • Familiarity with data labeling or data capture workflows
  • Experience working directly with founders or leadership
  • Experience managing external customers or partners
Why This Role
  • Work directly with founders on high-impact initiatives
  • Gain exposure across operations, hardware, data, and customer delivery
  • High autonomy and trust from day one
  • Opportunity to grow into broader leadership as the company scales
  • Direct impact on how Mecka executes and delivers for customers

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