Kaplan, Inc

Operations Manager

Kaplan, Inc • $70K — $95K *
Holyoke, MA 01040In-Person
Manufacturing & Automotive
5 - 7 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Engineering, Operations, or related field.
  • 5+ years of experience in a manufacturing environment.
  • Experience in leading and scaling fast-paced manufacturing operations.
  • Strong background in performance management and team mentorship.
  • Ability to design and implement continuous improvement processes.

Responsibilities

  • Attain goals for safety, quality, delivery, and cost in operations.
  • Drive process improvements through Lean Kaizen events.
  • Provide coaching and development plans for management and associate teams.
  • Lead a results-oriented environment that respects team members.
  • Monitor and maintain training and certification processes for all job roles.
  • Encourage teamwork and individual ownership of the manufacturing process.
  • Focus on results through hands-on people and process development.

Benefits

  • Three medical plan options for employee health.
  • 401k and pension savings opportunities.
  • Paid vacation policy for work-life balance.
  • Employee discounts on framing products.
Full Job Description
Job Title
Operations Manager

Job Description
Your Role:

The Operations Manager plans, develops, and leads a manufacturing team within the Framebridge ecosystem to excel in the areas of safety, quality, and customer deliveries. The Manager is accountable for developing and installing consistent assembly and material flow processes within their areas of responsibility to drive exceptionally high levels of safety, quality yields, and SLA-based deliveries. By communicating cooperatively across the organization and developing their team to meet goals consistently, this manager will foster an environment of continuous improvement. The ideal candidate maintains aspirations, based upon stellar performance, to grow into a Plant Manager or another senior leadership role within Framebridge.

Position Details

Location: Holyoke, MA

Shift/Schedule: Monday -Friday (Day Shift)

Primary Responsibilities:
  • Attain strategic facility and departmental goals for safety, quality, delivery, and cost.
  • Drive process improvements through Lean Kaizen events that lead to measurable gains in overall operations.
  • Provide actionable performance feedback, clear coaching, and progressive development plans for members of your management and associate teams.
  • Lead and champion an environment driven to achieve aggressive business results through a foundational respect for people.
  • Establish, monitor, and maintain rigid training and certification processes for every job role on your team.
  • Encourage systemic teamwork, clear cooperation, and individual ownership of the manufacturing process.
  • Possess a winning attitude focused on attaining results through hands-on people and process development.
  • Accept continuous improvement as a core organizational value and remain personally accountable for identifying performance gaps.


Qualifications:
  • Bachelor's degree in Business, Engineering, Operations, or a highly related discipline.
  • 5 plus years of proven experience within a manufacturing environment.
  • Demonstrated expertise in leading and scaling a fast-paced manufacturing operation.
  • Proven track record of delivering performance management feedback and mentoring teams to success.
  • Demonstrated ability to design and implement continuous improvement or lean manufacturing activities.


Physical Qualifications:
  • Frequent standing and walking throughout a high-volume manufacturing floor during an 8+ hour shift.
  • Ability to lift, move, or position production materials or framing components up to 50 lbs as required.
  • Personal Protective Equipment (PPE): Safety glasses and facility-compliant protective footwear required.
Preferred Skills:
  • Lean or Six Sigma certification, or similar hands-on experience (Toyota Production System, Shingo, etc.).
  • Prior leadership experience within a high-volume, fast-paced consumer goods or customized e-commerce fulfillment business.


Claim to Frame:
  • Health benefits: Three medical plan options so you and yours stay healthy.
  • 401k and Pension: Saving opportunities to help you dream big and prepare for the future.
  • Vacation policy: Paid time off so you can rest, recharge, and reframe.
  • Discounts & Perks: Generous employee framing discounts and store perks because we love what we do.


Time Type
Full time

About Kaplan, Inc

Kaplan, Inc. is a for-profit education company that provides educational services to individuals, schools, and businesses. The company offers a range of services, including test preparation, language instruction, and professional training. Kaplan is known for its test preparation services, which include preparation for standardized tests such as the SAT, GRE, and LSAT. The company was founded in 1938 and is headquartered in Fort Lauderdale, Florida.
Learn more about Kaplan, Inc
Size
10,000 employees
Industry
Education, Government & Non-Profit
Founded
1938
* Ladders Estimates

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